Office Coordinator

Number of Job Openings Available:

1

Date Posted:

September 19, 2024

Department:

16001471 Provider Wellbeing

Shift:

Day (United States of America)

Shift Length:

< 7 hour shift

Hours Per Week:

20

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• Hybrid- Primarily a remote position with occasional onsite work at the Allina Commons
• 0.5 FTE (40 hours per two-week period)
• Day shifts with flexible hours and shift lengths 
• No weekends

Job Description:

Support department through registration of patients/clients, scheduling, tracking and reporting of data, administrative support, and other department-specific duties.

Principle Responsibilities

• Register patients/clients.
  • Collect information from patient/client/ amily member.
  • Collect additional information and/or authorizations from other departments, systems, or insurance resources.
  • Enter data into registration system and scans documents as needed.
  • Obtain required signatures.
  • Collect financial obligation as indicated.
• Schedule patients/clients.
  • Answer scheduling phones and obtains all required information.
  • Ensure that appropriate provider orders and / or authorizations are obtained in accordance with payor requirements.
  • Schedule patients in Excellian.
  • Review and modify schedules as needed, including wait-list maintenance.
  • Communicate schedule changes to impacted staff.
  • May contact patient/client/family to schedule subsequent visits, to give pre-visit instructions, or for appointment reminders.
  • May enter data into medical records.
• Provide administrative support.
  • Provide administrative support to managers.
  • Track and report department, quality, budget and billing data.
  • Support Information Technology needs of the department.
  • May coordinate conferences and meetings.
  • May manage staff schedules and timecards.
  • May order and maintain office supplies and equipment.
  • May assist with revision and review of brochures and other media.
  • May provide outside clients with department and educational information.
  • May maintain databases.
  • May assist with policy development and maintenance.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2 to 5 years experience in office administration and data entry

Preferred Qualifications

• High school diploma or GED
• 2 to 5 years experience with electronic medical record and medical terminology

Physical Demands

• Light Work:
• Lifting weightUp to 20 lbs. occasionally, Up to 10 lbs. frequently