Tableau Administrator

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

We are seeking a skilled Tableau Administrator with experience in AWS to join our team. The ideal candidate will be responsible for managing and optimizing our Tableau Server environment hosted on AWS, ensuring efficient operation, data security, and seamless integration with other data sources and analytics tools. This role is client-facing, working directly with their government customer to facilitate project activities and provide deliverables. They act as liaisons between the project team and stakeholders and coordinate the activities of team members. 

Responsibilities

• Manage, configure, and administer Tableau Server on AWS, including setting up sites and managing user access and permissions.
• Monitor server activity/performance, conduct regular system maintenance, and troubleshoot issues to ensure optimal performance and minimal downtime.
• Collaborate with data engineers and analysts to optimize data sources and dashboard performance.
• Implement and manage security protocols, ensuring compliance with data governance and privacy policies.
• Automate monitoring and server management tasks using AWS and Tableau APIs.
• Provide technical support to Tableau users.
• Stay updated on the latest Tableau and AWS features and best practices, recommending and implementing improvements.

Qualifications

Qualifications

• US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Tableau Administrator, with strong skills in Tableau Server and Tableau Desktop.
• Total experience of 5 years.
• Relevant experience of 1-2 years.
• Experience with AWS, particularly with services relevant to hosting and managing Tableau Server (e.g., EC2, S3, RDS).
• Familiarity with SQL and experience working with various databases.
• Knowledge of data integration, ETL processes, and data warehousing principles.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Excellent communication and collaboration skills.
• Relevant certifications in Tableau and AWS are a plus.
• Strong written and verbal communication skills and ability to present data findings in a compelling way.
• Experience with other BI Tools such as MicroStrategy a plus.
• Understanding of Healthcare data is a plus.
• Past experience working with the federal government is a plus.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.