WFH CSR Coverage Consultant

At AO South, we are committed to helping veterans, labor union members, credit union members, and their families secure the life insurance and accidental benefits they need. As a Remote Assistance Specialist, you'll play a pivotal role in assisting members with obtaining the coverage required to protect their loved ones and legacies. This is a fantastic opportunity to make a significant impact while enjoying the flexibility of remote work.

Why Join Us?

• Make a Difference: Be part of a team dedicated to providing financial services that protect families and children, offering peace of mind and security to those who need it most.
• Work from Home: Benefit from the convenience and flexibility of working remotely, allowing you to create a productive work environment while balancing personal commitments.
• Opportunity for Growth: Advance within a company that values your potential, offering opportunities for career development and growth while making a meaningful difference.
• Help Others: Utilize your skills to assist families in securing their financial futures, providing support and guidance to navigate life’s uncertainties.
• Integrity: Uphold the highest standards of integrity, ensuring every client interaction is based on honesty, transparency, and trustworthiness.

Responsibilities:

• Client Appointments: Schedule and conduct appointments with clients to discuss their coverage needs.
• Application Assistance: Help clients complete and submit coverage applications, ensuring all necessary steps are followed for approval.
• Training Participation: Attend weekly training calls to stay updated on best practices and product knowledge.
• Sales Presentations: Conduct sales presentations, recommend suitable products, and close sales.
• Customer Service: Respond promptly to policyholder requests such as beneficiary changes and claims. Build and maintain strong relationships with customers.
• Ongoing Development: Commit to continuous learning and skill development through basic training, self-study, role-play, and fieldwork.

Requirements:

• Communication Skills: Excellent written and verbal communication abilities.
• Technical Proficiency: Competent in using computers and relevant software applications.
• Organizational Skills: Strong time management and organizational abilities.
• Motivation: Highly motivated with a keen attention to detail.
• Sales Experience: Prior sales experience is preferred.
• Competitive Nature: Possess a competitive spirit and keen sales acumen.
• Problem-Solving: Exceptional problem-solving skills and critical thinking.
• Team Collaboration: Capable of working independently as well as part of a team.
• Coachable: Receptive to coaching and able to apply feedback effectively.

AO Globe Life // AO South is an Equal Opportunity Employer.

We are currently unable to hire non-U.S. residents or citizens. Applicants must be legally authorized to work in the U.S.