Job Description
Oversee day-to-day operations of the Project Management Office (PMO). Plan, coordinate, monitor and implement very complex technical and/or non-technical programs to meet organizational goals.
GENERAL DUTIES & RESPONSIBILITIES
• Builds and provides direction and day-to-day operations to the PMO. Scope may include technical and/or non-technical programs for an FIS segment or division.
• Oversees and provides guidance to the personnel responsible for the organization’s portfolio of projects. Defines and develops project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals.
• Partners with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize projects according to relevant measurement criteria.
• Maintains the efficiency of important aspects of the project management process such as planning, scheduling and budget and risk assessment. Provides executive management with forecasts of available resources and program status.
• Supervises project and program managers to ensure all projects within the scope of the PMO are delivered within defined scope, quality, time, and cost requirements.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience. Project Management Professional (PMP) certification or active pursuit of certification preferred.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Knowledge of FIS products and services
• Advanced skill in use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in use of negotiation techniques to reach agreement when viewpoints vary
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executives at both FIS and clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature
FIS JOB LEVEL DESCRIPTION
Director level role. Directs and controls multiple functions, organizations, locations, projects, program managers and/or technical disciplines. Is responsible for the long term strategic planning for their area of responsibility often having P&L responsibility. May manage senior managers, managers, supervisors and professional individual contributors. Directs, implements and coordinates through cross-functional communications. Expert-level depth and/or breadth of skills, experience and proficiency in program and project management. Involved in developing, modifying and executing company policies that affect immediate operations. Works on issues where analysis of situations or data requires an in-depth knowledge of organization objectives, implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results, and establishes and ensures adherence to budgets, schedules, work plans, and performance requirements. Typically ten or more years of experience managing large, high risk, highly complex projects that may have high corporate visibility or be strategic to the corporation and five or more years of management responsibility.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $145,900.00 - $245,120.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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