Sr. Business Analyst - Risk & Analytics at NinjaHoldings

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our Edge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.

Job Summary

NinjaHoldings is seeking an experienced business analyst to join our Risk & Analytics team. This is a critical position that will be responsible for designing, creating, and managing decisions in our rules engine platform. The candidate will manage the implementation of business rules throughout our application funnel to ensure we are always making optimal decisions.

Key Responsibilities:

• Design, implement, and thoroughly test new decisions in the customer acquisition and underwriting rules engine, collaborating with Analytics and Engineering to ensure a seamless integration
• Maintain the rules engine; developing and testing changes to the rules when necessary to optimize originations and loan performance; and ensuring the decisions are working as intended
• Monitor key funnel metrics, reports, and dashboards to evaluate the performance of our products and understand the root causes of changes
• Establish funnel performance metrics and develop automated reporting and alerting using SQL and Python
• Conduct analysis using advanced data analytics to evaluate trends in funnel performance and fraud metrics and provide strategy recommendations to optimize performance based on company objectives
• Support underwriting by having an understanding of the rules for different customer segments and products
• Communicate concise and actionable business strategies to senior management

Requirements:

• Bachelor’s degree in a quantitative or business discipline (e.g., math, statistics, finance, economics, engineering, or other quantitative fields)
• 3+ years of experience working with business stakeholders and technical teams to design and implement solutions
• 2+ years of experience working with python and SQL for reporting and data analysis in a professional setting
• SQL proficiency and experience working with relational databases, query authoring, as well as familiarity with a variety of databases
• Strong quantitative and problem-solving skills with key attention to detail
• Experience supporting and working with cross-functional teams in a dynamic environment
• Ability to work effectively while managing multiple projects with tight deadlines, understand the project requirements with minimal guidance, and follow through to completion

Additional Pluses, but Not Requirements:

• Experience working with specialty finance or FinTech
• Experience with low code rules engine platforms

Benefits:

• Competitive salary and benefits package
• Flexible, remote work
• Fun, fast-paced work environment
• Dynamic start-up culture
• Ability to make an immediate impact in a growth stage company
• Convenient downtown Chicago office located in the heart of the city
• Equal opportunity employer

IMPORTANT NOTICE:

Please carefully review communications to ensure that they are from the official Breezy applicant tracking platform (@breezy-mail.com) or an official NinjaHoldings brand email: @ninjaholdings.com, @creditninja.com, @ninjacard.com, or @edgescore.com. If you have been contacted regarding a job opening at NinjaHoldings from any other email address, including similar email variations, this is NOT a trusted source. We recommend that you refrain from responding to suspicious emails and file a complaint with the FBI's Internet Crime Complaint Center (IC3) at https://www.ic3.gov. For questions or to confirm the authenticity of a communication, please email hr @ninjaholdings.com.