Technical Change Analyst
Salary: National ranging from £51,200 to £70,000 and London from £56,400 to £79,000
Are you interested in joining our End User Computing (EUC) Product Group as a Technical Change Analyst, managing change requests impacting the Azure, Microsoft 365 and Windows estate in the FCA?
The team/department
End User Computing is a pivotal team that provides change and run for a broad range of application and infrastructure serves. We work in small cross-functional, self-organising and autonomous teams. We are a team that is passionate about delivering value, whilst having fun.
Our Windows, Azure and Microsoft 365 team within EUC provides product ownership, analysis, and service management for a range of tools including Windows, Azure and Microsoft 365. We engage regularly with frontline business areas, as well as our DevOps teams and suppliers, adding variety into every day. We’re now looking for an experienced Technical Change Analyst to join us!
What you will be doing (the role)
Analyse and assess the impact of proposed technical changes on the Azure, Microsoft 365 and Windows estate using agreed processes and best practices
Identify, manage and mitigate risks associated with technical changes
Lead and co-ordinate technical change implementations with suppliers and internal resources. Liaise with and provide support to stakeholders impacted by technical changes
Collaborate with the wider FCA Change Management function in terms of process, best practices and forum such as CAB
Build up a roadmap and calendar of upcoming changes to facilitate planning and coordination
Monitor and evaluate the success of technical changes to embed a culture of continuous improvement
What you will get from the role
Opportunity to make a tangible impact on the organisation by shaping and building best practices in change management as we grow the FCA’s Azure and Microsoft estate
Participation in a friendly multi-disciplinary team affording exposure to all aspects of Microsoft Cloud technology
Support for your professional development covering both technical and soft skills
Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.
Core benefits that you will receive as standard are:
25 days holiday per year plus bank holidays
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
Life assurance of eight times your basic salary
Income protection
We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.
The skills and experience you will have
Minimum
We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.
Proven experience in a technical change management role
Strong understanding of Cloud concepts and infrastructure
Ability to analyse, manage and assess the impact and risks of technical changes
Essential
Proven experience in a technical change management role
Strong understanding of Cloud concepts and infrastructure, particularly in the Azure, Microsoft 365 and Windows sphere
Ability to analyse and assess the impact of technical changes
Ability to identify and manage risks associated with technical changes
Strong problem-solving, decision-making skills, organisation and co-ordination skills
Knowledge of change management best practices and experience in recommending and implementing such practices
Experience of working with third party providers, e.g. suppliers, Microsoft technical support, consultancies etc
About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.
The FCA's Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role.
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Multi-location
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.
Useful information
Applications for this role close at 23:59 on the 3rd October 2024
This role is graded as Senior Associate - Regulatory
Got a question?
If you are interested in learning more about the role please contact:
For internal applicants, please contact Michael Wood, michael.wood@fca.org.uk
For external applicants, please contact Asha Gladis, asha.gladis@fca.org.uk
What to expect from our interview process
The assessment process consists of an initial screening call with one our Recruitment Partners. If successful, you will be invited to attend a first stage competency-based interview. The final stage will include a technical case study and competency-based questions.
Application support
We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.
If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.
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