Offer summary
Qualifications:
High school diploma or GED equivalent, Prior experience in customer service, Familiarity with NetSuite systems, Detail-oriented with effective work planning, Knowledge of MS Office Suite.
Key responsabilities:
- Support Digital Transcription Manager with transcription assignments
- Ensure excellent client service for inquiries
- Inspect digital reporter's work quality before job assignment
- Collaborate on transcription resource assignments based on capacity and performance
- Manage access to pertinent files for transcription vendors