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Partner Engineer, Voice AI (Auto)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
South Korea

Offer summary

Qualifications:

2+ years experience in software engineering, Proficient in C/C++, Java, or Python, Familiarity with embedded SDKs or cloud APIs, Experience in automotive industry preferred, Knowledge of AI or voice AI is a plus.

Key responsabilities:

  • Integrate voice AI solutions with automotive partners
  • Troubleshoot and resolve technical issues
  • File tickets and escalate problems to engineering team
  • Design long-term solutions for partner projects
  • Collaborate cross-functionally to meet project deadlines
SoundHound AI logo
SoundHound AI SME https://www.soundhound.com/
201 - 500 Employees
About SoundHound AI
Conversational intelligence that's more human™ We believe every brand should have a voice and every person should be able to interact naturally with the products around them—by simply talking. At SoundHound, we're building conversational AI products that make it easier for people to engage with the world. We do this by creating custom voice assistants that make it possible for companies to extend their brand in new and meaningful ways. Today, our customized voice AI solutions allow people to talk to phones, cars, smart speakers, mobile apps, coffee machines, and every other part of the emerging ‘voice-first’ world. As a leading innovator of conversational intelligence, we offer an independent voice AI platform that enables businesses across industries to deliver best-in-class conversational experiences to their customers. Built on proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, SoundHound’s advanced voice AI platform provides exceptional speed and accuracy and enables humans to interact with products and services like they interact with each other—by speaking naturally. SoundHound is trusted by companies around the globe, including Hyundai, Mercedes-Benz, Pandora, Qualcomm, Netflix, Snap, Square, LG, VIZIO, KIA, and Stellantis. www.soundhound.com
See more SoundHound AI offers

Job description

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, retail businesses, and more, allowing our customers to extend their brand in new and meaningful ways.

A Partner Engineer, Voice AI (Auto) is a skilled software developer who teams up with our automotive customers and external partners to ensure the smooth integration of voice AI into their products. Additionally, they have a keen understanding of partner requirements and are adept at identifying risks, pain/friction points, and improving various aspects of the platform. This role demands a diverse spectrum of software engineering skills, encompassing various programming languages and software design methodologies due to the range of partner preferences. Effective communication abilities are equally essential, given the direct engagement with external partners integral to the job. A partner engineer typically works on multiple projects simultaneously, demonstrating adeptness in time management and skillful prioritization.

This position may require up to 15% travel to meet the needs of our business, and can be worked remotely throughout the greater Seoul, Seongnam City area in South Korea.

In this role, you will:
  • Work closely with top automotive companies, helping them integrate SoundHound’s voice AI solutions into their vehicles
  • Be the go-to expert on SoundHound AI’s SDK and Voice AI solutions, and your deep understanding of our technology will enable you to guide our partners
  • When challenges arise, gather accurate information, replicate issues, fix issues or report issues to the engineering team, and test solutions. Your ability to troubleshoot effectively will be the key to delivering success
  • File detailed tickets and escalate issues to our engineering team, and you will play a crucial role in refining our products
  • Own and maintain the technical aspects of our partner projects, from translating business requirements into technical requirements by diving deeply into our AI system
  • Adapt and grow our partnerships through constant iteration, adding value to our partners while discussing solutions with our internal engineering teams to improve our internal platform
  • Design and implement long-term solutions or short-term workarounds as appropriate to achieve business objectives
  • Work cross-functionally with program management, product management, business development, internal engineering, and external partners to ensure projects are delivered on time
We would love to hear from you if:
  • You have 2+ years of experience in software engineering, with proficiency in one or more programming languages such as C/C++, Java, or Python
  • You are familiar using embedded SDKs or cloud APIs, integrating these solutions
  • You’re committed to understanding customer’s needs and enjoy solving technical challenges, identifying root causes, and finding effective solutions

We’d be especially excited if you have experience in the automotive industry, especially in roles focused on product integration and providing technical support. Experience in AI, machine learning, or voice AI would be a valuable bonus.

_________________________

SoundHound AI strives to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Diversity, equity, inclusion, and belonging are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. 

We care deeply about fostering an environment where everyone is supported and can do their best work. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.

#LI-REMOTE
#LI-MQ1

To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

Come join our growing team and bring your unique voice to our mission!

 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Java (Programming Language)Technical SupportAutomotive EngineeringEmbedded SoftwareMachine LearningSoftware EngineeringC++ (Programming Language)Python (Programming Language)Artificial IntelligenceCloud ApplicationsVoice InteractionEffective Communication

Other Skills

  • Problem Solving
  • Time Management
  • Prioritization
  • Troubleshooting (Problem Solving)
Are you interested?

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