System Engineer

Description

Position Summary

The System Engineer supports the organization’s mission, vision, and values by performing communications signals intelligence analysis in correctional facilities to effectively support cellular interdiction services offered by ShawnTech. In this role, you will participate as a member of the Cellular Interdiction team and will participate in the coordination, support, and planning activities for cellular interdiction and mobile assessments performed at various correctional facilities. The primary goal and objective for the Systems Engineer is to gather, sort, scan and analyze intercepted messages to isolate valid intelligence. This position requires the Systems Engineer to utilize their skills to acquire cellular signals through optimum antenna manipulation, receiver tuning, use of different types of hardware and software to process signals, including receivers, spectrum analyzers and associated computer equipment. Uses advanced software programs to manipulate and extract intelligence data.

Key Responsibilities and Essential Duties

· Conduct site surveys for cellular interdiction in correctional facilities.

· Analyze commercial cellular networks around the facilities to design or optimize systems to combat the contraband cellular devices inside the perimeter. Systems consist of either fixed permanent installations or mobile assessment solutions.

· Conduct covert mobile assessments of contraband cellular devices at correctional facilities.

· Organize intercepted messages and isolate valid intelligence.

· Identifying the target and operational patterns

· Maintain analytical working aids and databases.

· Assist in emplacement, camouflage, and recovery of surveillance systems.

· Prepare technical and tactical intelligence reports.

· Provide support for carrier spectrum sub-licensing and FCC filings.

· Other duties may be assigned as required to meet corporate goals.

Qualifications

Experience, Skills, Education and Certification / Licensure Requirements

· Minimum 5 (five) years SIGINT experience with specialized training from any intelligence collection and analysis school or certification from any of the Service Cryptologic Components. Military experience preferred.

· Must be able to obtain and maintain clearances as necessary.

· Must be able to work independently and in a team setting in isolated work environments.

· Must understand and have a working knowledge of system topology and air interface parameters for 2G-4G technologies (GSM/GPRS, EDGE, CDMA2000, UMTS, LTE)

· Working knowledge of PCs, network hardware, operating systems, and software and network communication protocols including TCP/IP.

· Experience using benchtop RF equipment and/or military SIGINT cellular collection equipment.

· Must have knowledge of Microsoft Office products including Word, Excel, and Microsoft Teams.

· Ability to diagnose and resolve complex communication problems.

· Excellent communication and customer service skills

· Other duties may be assigned as required to meet corporate goals.

Working Conditions

Our organization provides services to correctional facilities across the United States. This position will require you to travel 50% to 60% of the time to the onsite resources. Working conditions vary depending on location and facility. Some outside work is required. Conducting Cellular Interdiction and Analysis requires working non-standard hours when on location.

Supporting Competencies/Skills

· Leadership

· Business Development

· Customer Relations

· Project Management

· Metrics/Reporting

Analyze Issues: Gathers and analyzes the most critical information needed to understand problems; probes and looks past symptoms to determine underlying causes of problems and issues; integrates information from a variety of sources to arrive at optimal solutions; detects inaccuracies or flaws in reasoning; and defines reasonable alternatives to resolve problems.

Build Relationships: Relates to others in an open, friendly, accepting, and respectful manner; is viewed as approachable and shows interest in others; develops and maintains high-quality relationships with managers, peers, and direct reports; demonstrates style flexibility when relating to a variety of people and situations; uses formal and informal networks to get things accomplished; identifies and cultivates relationships with key colleagues and stakeholders in other parts of the organization; and builds and maintains appropriate contacts and networks with people in the industry or profession.

Champion Change: Approaches problems with curiosity and open-mindedness; generates innovative ideas and solutions; stimulates creativity and innovation in others; challenges the way things have always been done; champions new ideas and initiatives; and supports those who initiate change and take risks.

Coach and Develop People: Creates an effective learning environment by fostering coaching partnerships with employees; helps others understand their “skills portfolio;” creates joint development and coaching plans; orchestrates learning opportunities; provides relevant, high-impact feedback; and serves as an effective role model for development.

Drive for Results: Sets challenging goals and puts a top priority on getting results; conveys a sense of urgency and drives issues to closure; persists in the face of obstacles; demonstrates initiative and sets high personal standards of performance; maintains a consistent, high level of productivity; and is committed to the organization.

Use Sound Judgment: Brings to bear the appropriate knowledge and expertise in making decisions; considers alternate solutions before making decisions; bases decisions on sound logic and rationale; advances problems toward resolution when encountering ambiguity or uncertainty; chooses the best alternative based on consideration of pros, cons, tradeoffs, timing, and available resources; makes timely decisions on problems and issues requiring immediate attention; and makes sounds decisions on complex issues and problems.