Senior Product Manager, Website

TaxAct helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

Position Summary

TaxAct is seeking to hire a Senior Product Manager, Website is responsible for owning business objectives, involving the complete product life-cycle strategy and high-quality delivery of new products/enhancements. Defines the product roadmap based on customer needs, business objectives and technology trends in support of the overall TaxAct product strategy. Inspires a cross-functional Product Team of designers, engineers and other partners to start with deep customer empathy to rapidly test hypotheses and deliver innovative solutions for customers.

Essential Duties And Responsibilities

• Promote a customer-focused environment to deliver innovative products and services.
• Demonstrated leadership establishing and evangelizing a vision of success as well as the objectives and key results needed for it to be achieved.
• Lead the ideation, experimentation, and development of customer experiences for TaxAct.
• Own the product roadmap, prioritizing work, and make appropriate trade-offs.
• Leverages and analyzes data to uncover insights and product performance.
• Identifying opportunities by market trends, customer insights and competitive analysis.
• Strong collaborator who facilitates and leads across teams of UX/UI, engineering, design, marketing, and other stakeholders.
• Communicates with impact and clarity across all levels of the organization – team, peers, stakeholders and senior leaders.
• Have the ability to partner with legal, compliance and other stakeholders to understand constraints and distill requirements from stakeholders.
• Other job duties as defined.
  
  

Education And Experience

• Bachelor’s degree or equivalent work experience
• 5-7 years of Product Management work experience in a software company, financial services company, or equivalent experience
• Successful history of delivering customer-driven products as a Senior Product Manager
• Demonstrates strong problem solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
• Detail-oriented with a clear ability to work independently under management/time pressure
• Knowledge of Agile software development methodologies
• Demonstrates excellent verbal and written communication skills
• Resourceful, team player, high energy and flexible. Ability to work in a fast-paced environment
• Strong attention to detail and accuracy
• Desire to remain current with the latest technologies and best practices
• Demonstrated experience with implementing the Design Thinking method
• Other job duties as defined
  
  

At TaxAct, we believe our work benefits from the diverse perspectives of our employees. As such, TaxAct welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At TaxAct, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

TaxAct is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under federal or state law. TaxAct considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at HR@TaxAct.com or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team.