Lead, Salesforce Developer (Remote/Flexible)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Job Title:                             Lead Salesforce Developer

Department:                     5820  - IT

FLSA Status:                      Exempt

Position Overview:

The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of Salesforce.com and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce  ecosystem’s architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success.

Responsibilities:

• Develop and maintain custom solutions on force.com platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity.
• Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community
• Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed
• Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle
• Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents
• Enforce best practices through code reviews and technical architecture reviews
• Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team
• Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management
• Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs
• Manage daily support and maintenance of Salesforce instance for business continuity
• Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis
• Support Insulet’s enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS
• Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles
• Occasional off-hour support of production applications/processes, should the issues arise outside of business hours

Education and Skills/Experience:

• Proven and extensive experience as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus
• Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team
• Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts
• Expert in Aura framework and Lighting Web Components
• Experience managing large Customer portals on Salesforce a strong plus
• Strong knowledge of OOAD, Design Patterns and general architectural best practices
• Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment
• Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation
• Good understanding of OAUTH principle and other security/encryption best practices
• Proficient understanding of relational database concepts
• Experience working on web technologies like HTML, JavaScript, and CSS
• Experience building webservices using SOAP, REST, XML, JSON
• Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc.
• Knowledge or experience working with middleware platforms such as Mulesoft a plus
• Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus
• General knowledge of the software development life cycle process Agile, SAFE etc.
• Good to have MS in an IT-related discipline such as Computer Science
• Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry

Desired Skills and Competencies:     

• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously
• Strong writing skills.  Must have the ability to document process and technical knowledge in clear, easily understood presentations
• Positive, results driven, rational, logical, team player

Physical Requirements:          

• General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hyper care support otherwise generally flexible
• Domestic travel may be required which may be less than 5% of the time
• This position is primarily based out of UK with Europe being considered as secondary location and remote position may be considered

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