Offer summary
Qualifications:
Bachelor’s Degree in any field, 5 years billing/collections experience, 1-2 years team management experience, Familiarity with Shopify, Chargebee, or Hubspot is a plus, Experience managing large transaction volumes.
Key responsabilities:
- Manage Customer Service Collections Representative team
- Provide weekly collection updates to the Controller
- Collect on past due customer balances
- Monitor outstanding account balances and resolve discrepancies
- Train team members and assist Controller as needed