Offer summary
Qualifications:
Minimum 3 years of QA Lead experience in BPO, Excellent coaching skills, Strong analytical abilities, Great command of the English language, Work from Home setup.
Key responsabilities:
- Review and analyze healthcare provider credentialing applications for accuracy and compliance
- Conduct monitoring and audits of healthcare providers
- Provide guidance to QA Team on credentialing matters
- Collaborate to develop credentialing policies and procedures
- Serve as central contact for quality needs and report performance analysis