Senior Digital Commerce Strategist

Description

Are you passionate about driving digital transformation and helping organizations thrive in the online world? We are seeking a talented Digital Commerce Strategist to shape our digital commerce strategy. For over four decades, we have been committed to serving the faith-based community by creating innovative software solutions that assist ministries in leading with confidence and ease. As an industry leader, we continue to grow and evolve, and we need the right people on board to help us deliver tomorrow's technology.

About The Role

In this role, you will design and implement a comprehensive digital commerce strategy. You will collaborate with teams such as Marketing, Product Management, Sales, and Operations to drive growth, improve customer engagement, and increase revenue. This position requires a strategic thinker with a thorough understanding of eCommerce and digital platforms, ensuring our products are brought to market in a seamless, self-service manner.

Responsibilities

• Design, execute, and manage a comprehensive digital commerce strategy, including product launches, pricing strategies, and customer engagement initiatives.
• Lead the digital launch of our products across various online platforms for a smooth customer experience.
• Evaluate and optimize digital commerce channels, including our website, third-party marketplaces, and mobile apps.
• Collaborate with cross-functional teams to align digital commerce activities with broader company goals.
• Monitor and analyze digital commerce performance, making strategic adjustments based on data-driven insights.
• Enhance the online customer experience by incorporating user feedback and best practices.
• Manage relationships with external vendors and technology partners.
• Ensure compliance with regulations and maintain high standards of data security.
• Identify new revenue opportunities through innovative digital strategies.
• Provide training and support to internal teams on digital commerce best practices.
  
  

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 7-10 years of experience in digital commerce, eCommerce, or similar areas with a proven track record of success.
• Extensive knowledge of eCommerce platforms, digital marketing, and online customer experience management; experience with BigCommerce or similar platforms is a plus.
• Strong analytical skills and experience making data-driven decisions; familiarity with Sigma or similar data visualization tools is a plus.
• Solid understanding of compliance and data security standards in digital commerce.
• Excellent project management skills with the ability to handle multiple projects simultaneously.
• A collaborative mindset, with the ability to work cross-functionally and influence stakeholders at all levels.
  
  

Why Join Us?

• Outstanding benefits, including a 6% 401(k) match.
• Access to a free Wellness Clinic with a Nurse Practitioner.
• A caring and friendly work environment where you can make a meaningful impact.
• The opportunity to positively contribute to ministries through innovative technology.
  
  

We value diversity and are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full-Time