Branch Manager - Leadership & Customer Experience Expert

Description

Are you ready to elevate your career? Join our dynamic team as a Branch Manager! In this role, you will lead and inspire a diverse group while driving growth and delivering exceptional customer experiences.

Responsibilities

• Lead and Develop: Coach and cultivate a high-performing team to implement business strategies and accelerate growth. Engage with customers to understand their needs and build strong relationships.
• Enhance Customer Experience: Address complex issues relating to customer and employee experiences, while finding innovative ways to simplify banking through digital solutions.
• Operational Excellence: Ensure compliance with policies and regulations, manage branch resources effectively, and foster a culture of accountability and excellence.
• Mentorship: Support the professional development of your team, assist in recruitment, and promote a collaborative environment that encourages growth and success.
  
  

Qualifications

• Experience: Minimum of 4 years in banking, financial services, or a related field, with at least 2 years of leadership experience.
• Leadership Skills: Proven ability to inspire and manage a team, focusing on adaptability, collaboration, and performance.
• Analytical Abilities: Skill in analyzing performance, identifying opportunities, and executing plans aligned with business objectives.
• Customer-Centric Approach: Track record in building relationships with customers, understanding their financial needs, and presenting relevant solutions.
• Knowledgeable: Familiarity with banking laws, regulations, risk management, and professionalism in interactions with clients and colleagues.
  
  

Job Expectations

• Schedule Flexibility: Willingness to work a schedule that may include Saturdays.
• Travel: Ability to travel within the assigned region up to 50% of the time during the first 6 months.
• Certification: SAFE registration is required. The SAFE registration process will be initiated upon starting.
  
  

Additional Requirements

• Must meet Loan Originator requirements under Regulation Z.
• Candidates must pass background checks and satisfy ongoing regulatory requirements.
• This position is not eligible for Visa sponsorship.
  
  

Why Join Us?

We offer a competitive salary, comprehensive benefits, and programs designed to support your work-life balance and overall well-being. Become part of a community that values diversity, growth, and a positive impact.

Apply Today!

If you are passionate about leading a team and achieving success, we invite you to apply. Your future starts here!

Posting Locations

• Belmont, NC
• Dallas, NC
• Charlotte, NC
• Gastonia, NC
• Mt. Holly, NC
• Shelby, NC
  
  

Diversity Statement

We value diversity and are committed to fostering an inclusive environment for all employees. We encourage applications from all qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, disability, or veteran status.

Employment Type: Full-Time