Product and Innovation Lead - Supplemental Health Products

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

The Product and Innovation team drives Trustmark’s growth in the voluntary benefits market and creates value by bringing new product and service offerings to market while enhancing existing products. As a pivotal member of our team, you will leverage your expertise to set the direction for Trustmark’s portfolio of supplemental health products, prioritizing the needs and experiences of our diverse customer base while helping to fuel Trustmark’s growth. The ideal candidate is someone who thrives on innovation, collaboration, and empathy-driven problem-solving.

Key Accountabilities

Product Development

• Ensures the health product portfolio is optimized, proactively identifies portfolio gaps, and leads product prioritization and development to ensure the right offerings are available to sell.
• Leads all facets of the product development process including research, product design, documentation of product requirements, cost benefit analysis and implementation.
• Leads primary and secondary market research to obtain voice of customer to inform product design and value proposition creation.
• Leads stakeholder and risk analysis on key issues including internal and external resources and capabilities needed to bring new products successfully to market.
• Establishes budgets, operational plans and performance metrics for products under development and management.
  
  

Product Management

• Leads development of strategy that assesses the use of medical data to adjudicate health product claims.
• Accountable for ensuring all product line initiatives achieve targeted return on investment goals, adapting strategies and approaches to drive expected results.
• Ensures a standard set of key performance indicators is established, measured and reported for all product line initiatives.
• Ensures all products are compliant and timely action is taken to address regulatory changes.
  
  

Product Implementation

• Collaboratively works with underwriting, sales and marketing teams to competitively position and build awareness of new products with producers.
• Creates product comparisons and executive summaries to drive product analysis and decision making.
• Ensures associates have necessary training, tools and resources to quote, sell and administer new products.
• Other duties as needed/assigned.
  
  

EDUCATION And EXPERIENCE

Minimum Requirements

• Bachelor’s degree.
• 5+ years of experience across product development, product management and implementation.
• Expertise developing or managing voluntary health products.
• Proven ability to develop and revise strategy and tactics to propel business growth.
• Ability to analyze and interpret challenging concepts and resolve complex issues.
• Ability to inspire, lead, and coach both leaders and employees.
• Experience working collaboratively across the organization to build consensus and synergies that support attainment of division goals, handle conflicts, negotiate, and promote team spirit.
• Must be innovative and creative in looking for ways to improve current processes.
• Must be of unquestioned integrity, ethical and moral character.
• Excellent verbal and written communication skills.
  
  

Preferred

• MBA or advanced degree in Marketing, Management or equivalent discipline.
• Expertise in leading research projects and synthesizing consumer insights.
  
  

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.