Registered Nurse - Mental Health

The Role

In this role, you will work closely with our providers and patients through many stages of their Thirty Madison journey. The role is both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. You’ll partner with and support the Customer Experience team, our medical network, and patients across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. Patients are ready for healthcare delivery that matches the innovation and accessibility they’ve come to expect from other service sectors, and Thirty Madison is putting that capability in their hands. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is: $42.30 per hour**
• Annual Incentive Plan 
• Generous PTO
• Robust and affordable Health, Dental, and Vision plan options 
• 401k with match
• $750 vacation stipend and $500 happiness stipend per year
• Paid vacation, holidays and sick pay

**Base pay offered may vary depending on job-related knowledge, skills, experience and in some cases licensure. An annual incentive plan and stock options differentials may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

• Review medical history with patients in preparation for prescriber review
• Provide patient counseling on the use, safety, and side effects of medications prescribed through our platform

• Counseling and treatment disposition for patients 
• Complete and submit required public health reporting
• Collaborates in establishing the plan of care, coordinates and implements care delivery while anticipating patient care needs across the continuum of our platform
• Analyzes comprehensive information pertinent to the patient's care and management to determine nursing diagnosis
• Continually utilizes the nursing process to evaluate a patient's progress towards goals and applies appropriate interventions to ensure effective outcomes
• The registered nurse may also contribute to other areas of the business related to clinical care, such as development of counseling resources for patients, process improvement, and audits of clinical quality and operations
• Attending weekly RN meetings; Staying up to date with process improvement or workflow change implementations
• Other duties as assigned

What you bring to the role

• Registered Nurse in good standing with a compact license; compact license a must
• Primary care experience preferred
• Must be able to work at least one (1) weekend shift
• Additional non-compact/individual state license(s) a plus
• Must be willing and eligible to apply for licensure in all 50 states
• Comfort in counseling on side effect management, drug interactions, adverse events, medication-specific guidelines for the different conditions and treatments that we currently offer, and any conditions we expand into (ex. Birth control, STI, UTI, migraine, dermatology, mental health) 
• Exceptional written and verbal communication skills - Spanish speaking a plus
• Availability to train during scheduled orientation period
• Regular and reliable attendance

• Enthusiastic about providing unparalleled patient experience through the delivery of prompt and empathetic care to our patients driven by a culture of excellence.
• Self-motivated and thrive in environments that offer a high degree of autonomy
• Skilled at using online tools and technology to deliver care and communicate with patients

WFH/IT Requirements:

• Reliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps
• A quiet place in your home to receive inbound and place outbound calls

Physical Requirements:

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
• Speech and hearing sufficient for in-person communication 7-8 hours per day
• Vision sufficient for use of a computer monitor
• Ability to sit or stand at a desk for 7-8 hours per day

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.