Offer summary
Qualifications:
Degree in business, technical, IT or product, 4+ years of relevant experience in B2B, SaaS or service environment, Strong problem-solving skills, Experience with project management, Demonstrated analysis skills using SQL or spreadsheets.
Key responsabilities:
- Develop and maintain product/service knowledge
- Represent customer perspective throughout release lifecycle
- Lead integration of new products within the CX organization
- Provide roadmap guidance and specialized knowledge to CX
- Manage, document, and organize information about product releases