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Technical Programme Manager (DX)

extra holidays - extra parental leave - work from home - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

5+ years in technical project/program management, Experience in micro-service architecture and CI/CD.

Key responsabilities:

  • Shape and communicate teams’ roadmaps and vision
  • Facilitate workshops with engineering teams on initiatives
FORM3 logo
FORM3 Computer Software / SaaS Scaleup https://form3.tech/
201 - 500 Employees
About FORM3
Form3 develop payment technology. We offer a fully managed, payment technology platform for Financial Institutions as-a-Service. Our vision is to be the worlds most trusted provider of payment technology. We design, build and run the technology that powers the future of payments. Historically, banking leaders believed that infrastructure technologies were an asset for their financial institution because they were managed locally and could be customised. Form3 is changing this model and offering payments infrastructure as a service. A fully cloud native platform that is fully managed to lower costs across operations, infrastructure, security, upgrades, and change management. Form3 has proven that there is a cheaper, simpler, and more efficient way for FI's to handle large payment volumes and scale dynamically without a heavy infrastructure burden. We enable FI’s to benefit from the flexibility, business agility and speed to market that an API-first platform brings along with embedded services that ensure they are always future-ready. Form3 work with regulated financial institutions including large Enterprise banks and digital challenger banks including Mastercard, Lloyds Banking Group, Ebury, LHV, PPS, N26, Square, Ziglu, Aion Bank and others. Form3's payments platform powers around 10% of all UK Faster Payments equating to around 500m transactions a year - approx £175bn We also provide single API connectivity to the universe of payment schemes including the full SEPA suite for European Banks.
See more FORM3 offers

Job description

THE ROLE📝

Architecture & Operational Engineering business area is responsible for running Form3 services in both a reliable and cost-efficient manner. We are a multi-disciplinary team that encompasses SRE (Site Reliability Engineering), Incident Management, Change Management and Software Supply Chain (build/release pipelines) teams. We are supported by experienced Staff Engineers specialising in observability, performance tuning and chaos engineering. This positions us to implement cross cutting initiatives that aim to improve development experience of wider engineering.

 

WE’RE LOOKING FOR  🔍

Essential

  • Technical or engineering background (micro-service architecture, software development lifecycle, CI/CD pipelines, etc) with at least 5+ years of experience in either technical product or project/programme manager role
  • Shape, manage and communicate teams’ roadmaps and vision
  • Clear and engaging communicator who can promote and advocate DX tooling and services to wider engineering through tech-talks, presentations, etc
  • Facilitate workshops and work closely with engineering teams to define initiatives, roadmaps and milestones
  • Establish KPIs/OKRs and report on their progress

Desirable

  • Understanding of SRE discipline and practices (SLOs/SLAs, incident management, chaos engineering, change management)
  • Understanding of observability domain and tooling (business metrics, tracing, logging)
  • Experience of building and managing technical products, particularly for internal users

 

THE TEAM 👥

Architecture and operational engineering business area consists out of multi-functional teams like SRE (Site Reliability Engineering), incident management, observability, and software supply chain, all working togheter. This setup, combined with the support of three staff engineers, positions us strongly to address cross-cutting concerns that span multiple areas, such as performance optimisations, chaos engineering, cost control, etc.

To summarise, by bringing together diverse expertise, we can effectively collaborate and run our platform reliably, ensuring seamelss operation and fast incident resolution. The vast majority of team are located in Europe, with some colleagues based in Canada, meaning you’ll always have somebody to collaborate with regardless of your timezone.

 

INTERVIEW PROCESS ✍️

Stage 1: Screening call with Talent Team

Stage 2: Take home exercise

Stage 3: Presentation and interview

We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!

 

HIRING LOCATIONS 📍

We are able to accept applications from the following countries; United Kingdom

 

ABOUT FORM3 💭

Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3 check out the following pages:

What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts

 

 

OUR DEI&B COMMITMENT 

We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences. 

Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be. 

As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage. 

If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.

For more information please refer to our Recruitment Data Policy. 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

CI/CDSoftware Development Life CycleKPI ManagementTechnical EngineeringMicroservicesProduct Family EngineeringProduct ManagementWorkshop FacilitationObservabilityProject ManagementProduct Roadmap Management

Other Skills

  • Team Management
  • Verbal Communication Skills
Are you interested?

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