About GiveDirectly
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Location: Nairobi, Kigali, Kampala, Goma, Maputo or Lilongwe (potentially another city within the E/S Africa time zone)
About this role
GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to predominantly focus on its East and Southern region to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.
Travel: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.
Reports to: Regional Director
What you'll do:
End-to-end project management
- Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
- Design operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
- Define, track, and report operational and efficiency metrics
- Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
- Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
New business development
- Ideate, evaluate, and drive new program opportunities, driving end-to-end deal cycle from pitching to launch
- Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
- Identify and pursue fundraising opportunities for new programs
- Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space
Project and People Management
- Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
- Directly manage one or more Managers to deliver high-quality operations and programming
- Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
- Establish and maintain high-quality relationships with donors and operational partners
- Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers
What you'll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
- Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
- Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
- Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
- Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
- Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
- Experience and high comfort level working in developing-country or high-risk settings
Additional Desired Skills and Experiences
- Understanding the East and Southern African context strongly preferred
- Experience working in conflict settings
- Fluency in multiple other GiveDirectly working languages (French, Portuguese)
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary
- Competitive benefits (exact details will vary by country)
- Unlimited PTO (that we encourage staff to take!)
- Desk allowance and flexible work location
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
GiveDirectly is an Equal Opportunity Employer that values the strength diversity brings to the workplace. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
US applicants only: We invite you to "Know Your Rights" as an applicant.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org. Please include the word "Accessibility" in the email title.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
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