Business Intelligence Analyst

Job Description


At HelloFresh, data drives all of our decision-making, and our Customer Care team is no exception. As a BI Analyst, you will focus on driving meaningful insights from the readily available data we have. You are someone who loves using data and numbers to solve complex business problems and is highly motivated by a fast-paced culture.

You Will

• Champion a data-driven approach to problem-solving and decision-making by creating dashboards using Tableau and PowerBI
• Use analytical tools and models (A/B testing, regression analysis, etc.) to identify customer pain points and answer broad business questions with clear actionable solutions
• Be confident in supporting and challenging stakeholders in the ideation, implementation, and review of dashboards
• Support managers and users acquiring data from various data sources
• Be responsible for data cleaning and data quality assurance

You have

• Experience using SQL, Python, or other programming languages
• 2+ years of full-time work experience in consulting, data, or commercial roles
• A strong analytical and commercial mindset
• Detailed knowledge of analytical tools and models (Linear Optimization, A/B testing, regression analysis) and the ability to mobilize them to answer broad business questions with a logical approach
• The ability to manage a project from start to finish and deliver on time

You are

• Highly motivated by a fast-paced culture of continuous feedback, growth, and healthy debate
• Data-driven in your approach
• Able to conceptualize complex business questions and processes into simple analytical models
• Proactive, confident, and able to quickly build a network of key stakeholders
• A strong analytical and commercial mindset
• Excellent interpersonal communication skills with both technical and non-technical individuals

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