Membership Marketing Coordinator (MMT)
Full time Remote
Our Organization
CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services. These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception, CDP has delivered more than $785 million in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public broadcasting.
Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development.
For more information visit www.cdpcommunity.org
Job Summary
The Membership Marketing Coordinator is a member of the Membership Marketing Team (MMT) which oversees fundraising and relationship building for the CDP client stations through direct marketing and telemarketing communications and donor solicitations. This position will assist in the implementation of all marketing initiatives, working closely to increase necessary funds from donors for current program support and special projects for TV and Radio. This is an entry level marketing position with exposure to multifaceted areas.
Priorities, including but not limited to:
- Coordinate all aspects of renewal mail production with outside agencies and print management partners for timely execution of direct mail for more than three dozen public television and radio station nationwide;
- Assist in the generation of regular performance and segment reports based on response, average gift, cost, and demographic;
- Assist the Membership Marketing Manager in researching and maintaining a database of membership info including project details, schedules and contact strategies, costs, and revenue for all direct marketing efforts;
- Maintain updated documentation on all processes related to these project areas;
- Working with the Associate Director of Membership and the Membership Marketing Manager, participate in the development of marketing strategies, direct mail plans and cost-saving/revenue enhancing strategies;
- Work with the Senior Marketing support and the Membership Marketing manager to trouble-shoot any invoice discrepancy.
Experience/Skills
- The ability to work in a fast-paced environment overseeing multiple projects simultaneously while meeting deadlines is essential, along with proven administrative and organizational skills, attention to detail, and willingness to adapt to changing responsibilities;
- Experience in print production, letter shop work or a background in developing direct marketing is desired;
- Demonstrated writing, editing and proofreading skills are highly desirable;
- Candidates must have above average mathematical aptitude, excellent spreadsheet and statistical skills, and be highly computer literate;
- Knowledge of Salesforce and relational database preferred;
- Microsoft Excel, Microsoft Word and Filemaker Pro applications is essential.
- Bachelor's degree or equivalent years’ work experience preferred.
Educational Requirements
Bachelor’s Degree or equivalent work experience preferred
All CDP employees have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day. Successful candidates will identify easily with a set of character attributes, as listed below:
- DEI mindset: You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization.
- A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help.
- A Critical Thinker: You regularly look for ways to find efficiencies, innovate, and make improvements where you can.
- Process Oriented: You’re able to understand, work in, create, and improve processes.
- A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members.
- Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
- Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.
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CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.
CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at accomodations@cdpcommunity.org.
