Auditor - Interstate

About Motor Vehicle Software Corporation dba Vitu
Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution
manages titling and registration transactions in all 50 states and across multiple locations — all on one
platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the
Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has
offices in California, Florida, Illinois, Indiana, Minnesota, Montana, Oregon, Pennsylvania, Texas and
Virginia.

Position Overview:
The Auditor's role is to provide document handling support and verify received paperwork according to
established DMV policies and internal operation procedures. Our audit team is expected to provide
excellent customer service while adhering to Vitu policies and workflow to ensure efficiency and
compliance with state titling and registration requirements. The candidate best suited for this role
possesses excellent oral and written communication and strong attention to detail.

Responsibilities:
The Auditor job responsibilities are exclusive but not limited to the following tasks listed below:

• Adhere to all Interstate Standard Operating Procedures to support audit efficiency and strategic vision of Vitu
• Assist the National Registration team in reviewing title work within the timeline set within the Vitu service-level agreement
• Audit title work against DMV policies, providing notice to customers and to state agencies as set forth by company procedures
• Provide customer support to clients by offering feedback and resolutions while utilizing the Vitu communication platform
• Work closely with the Vitu Office Manager to review key performance indicators
• Identify areas of process improvement to ensure customer satisfaction

Required Experience

• Dealership or DMV experience (preferred)
• Microsoft Word, Excel, Outlook, Google Suites or equivalent
• Excellent computer skills (Mac or PC)
• Strong Professional written and verbal skills
• Ability to work independently as well as on a team
• Attention to detail
• Time management and multitasking ability