Lead Network Engineer (RapidScale)

Company

Cox Communications, Inc.

Engineering / Product Development

Lead Network Engineer

Manager - Non People LeaderCan work remotely anywhere in the specified country

No

Day

Compensation

Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

The Lead Network Engineer's role is to ensure that RapidScale/industry best practices and methodologies are applied to design, deployment and operations of core route/switch and data center networks. This individual provides technical guidance and leadership to the customer and project management team and ensures project timelines are being met. They will be the technical point of contact for the customer and provide design, migration and deployment guidance.  

The Lead Network Engineer will work as part of a team that provides design, architecture, and migration planning for new customer projects.  The role is responsible for leading all the technical efforts to successfully migrate a new customer into the RapidScale platform. The Lead Network Engineer will be responsible for providing migration support, which includes advanced troubleshooting, architectural design, and management of overall health of services migrating into the RapidScale managed cloud. The role is responsible for providing support to junior Network engineers on an escalation basis. The position will be a key factor in providing a great customer experience pre & post implementation.

TECHNICAL SKILL REQUIREMENTS:

Network:

• IPv4, IPv6 

• VLANs 

• VPNs (IPSec configuration/troubleshooting)

• QoS

• Subnetting 

• NAT

• Port translation

• Spanning tree 

• LACP, port channeling, and VPCs

• HSRP

DUTIES AND RESPONSIBILITIES: (Essential Duties include but are not limited to):

• Responsible for the delivery of network planning, design, implementation & optimization services as a post sales consultant to clients.
• Create Low Level and High-Level design of data center networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 switching and Nexus 7K/5K/2K platforms.
• Lead the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances including VMWare VeloCloud.
• Oversee/perform new and existing equipment, hardware, and software upgrades.
• Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.
• Monitor network performance and troubleshoot problem areas as needed.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Provision new customers and provide onboarding assistance.
• Provide support on escalated trouble tickets when necessary.
• Review entire environment and execute initiatives to reduce failures, defects, and improve overall performance.
• Document architectures, procedures, and processes for use by other engineers and support. Create documentation for Support desk to use and remediate issues on first call.
• Provide assistance to junior network engineers when escalated to.
• On-call support is a requirement of this position.

Qualifications

Minimum:

• 6 years of experience designing, deploying, and implementing core route/switch and/or data center networks in accordance with industry best practices.

• Passionate, collaborative, results oriented capable of inspiring and building cross functional high performing relationships to effectively drive change while achieving established goals.

• Ability to form strong cross-functional relationships and influence others to ensure that business initiatives are achieved.

• Exceptional level of skill in both oral and written communications and the ability to effectively present ideas and information.

• Ability to conduct network assessments, design topologies, and create detailed implementation plans.

• Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).

• Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).

• Working technical knowledge of advanced Layer 2 technologies (LISP and VXLAN).

• Knowledge of IP communication and routing is required (OSPF, EIGRP, BGP).

• Understanding WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS and MPLS).

• 5 or more years' experience working in WAN (Wide Area Network).

• SD-WAN implementation and migration experience.

• Firewall experience with managing Fortigate, Cisco, Meraki, or Palo Alto.

Preferred:

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; or 10 years’ experience in a related field.

• Certifications in CCNA, CCNP, or Fortinet NSE.

• Experience with Cisco ISE (Identity Services Engine), as well as Trustsec desired.

• Experience with large-scale WAN deployments.

• Broadcom VeloCloud products implementation experience.

• Fortinet products implementation experience.

• Cisco Meraki products implementation experience.

• Cradlepoint products implementation experience.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.