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Czech-Speaking Customer & Tech Agents - Relocation Package Included

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Czech and English (B2), Prior customer service experience preferred, Basic computer proficiency.

Key responsabilities:

  • Provide technical assistance and support
  • Respond to inquiries and troubleshoot issues
  • Develop professional relationships with customers
  • Meet service standards and compliance regulations
  • Collaborate with management for process improvements
DailyStaffWorks logo
DailyStaffWorks Human Resources, Staffing & Recruiting Small startup www.dailystaffworks.com
2 - 10 Employees
See more DailyStaffWorks offers

Job description

Logo Jobgether

Your missions

Are you looking for a chance to advance your career while enjoying life in beautiful, sunny locations? This is your opportunity to make your mark in a leading international tech company. In your downtime, explore Greece’s gorgeous beaches, indulge in its famous cuisine, and take advantage of its favorable tax benefits.

Important: *Applicants must hold a European passport or a valid work permit.*

🎤 Represent the biggest brands in the world!🎤 

In this role, you will be the voice of the company, offering professional technical assistance to customers. You'll respond to inquiries about product features, troubleshoot issues, assist with purchases, and more. We're looking for individuals with a problem-solving attitude and a proactive approach.

  • Offer exceptional customer support through phone and email, addressing various customer needs
  • Provide accurate and complete information while adhering to company procedures
  • Develop positive relationships by offering courteous and professional communication
  • Meet service quality standards, compliance regulations, and performance targets
  • Ensure customers have a smooth experience that upholds the company’s values
  • Work closely with management to offer feedback for process improvement

Requirements

💼 We Need You!
  • Fluent in Czech with strong English skills (minimum B2 level)
  • Prior customer service experience is beneficial but not mandatory
  • Basic computer proficiency and multitasking capabilities
  • A strong willingness to learn, adapt, and solve problems effectively
  • Excellent verbal communication and active listening skills
  • Ability to build strong relationships with customers and colleagues alike

Benefits

💸 This Is What We Offer:
  • 🏡 Comprehensive relocation package: We will cover all expenses from the moment you leave your home until you are settled into your first rental in Greece
  • 💰 Bonus❗️❗️❗️: Earn rewards for hitting targets and delivering great results
  • 🏌️ Career growth opportunities: Advancement paths to roles such as Supervisor, Quality Analyst, Senior CSR, or Trainer
  • 🧬 Health insurance: Full coverage for peace of mind
  • ✈️Relocation support: Assistance with finding housing, setting up a bank account, and completing necessary paperwork for your new life in Greece

🧲 Interested? We look forward to getting to know you! Apply now and kick-start your career in Greece by joining our team.

 🏳️‍🌈 We welcome applications from people of all genders, backgrounds, and origins. Although the masculine form is used in this job posting for readability reasons, all genders are equally welcome. 

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Customer Service
  • Adaptability
  • Multitasking
  • Relationship Building
  • Problem Solving
  • non-verbal-communication
  • computer-literacy
  • Active Listening
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