Career Opportunities: Field Service Engineer, Climate Solutions / Food Retail (Remote East Coast) (40364)

Job Description

Danfoss offers you the unique opportunity to join a professional global company with a clear growth agenda and a purpose of helping customers, industries, and cities, fight climate change.

We are looking for a Field Service Engineer, to provide technical and application support to internal, and external sales and customers including OEMs, system integrators, Distributors, and after-sales support (including product support, commissioning, training, troubleshooting, servicing, and repair) for Danfoss products in the North America region.

This position reports to the Food Retail Services Supervisor.  This is a remote position with a preference for someone in a mid-Atlantic state.  No sponsorship or relocation has been offered for this position.

Job Responsibilities

Responsibilities for this position include but are not limited to the following:

•    Provide technical product advice and post-sales support to internal and external customers.
•    Work closely with Danfoss Sales to demonstrate the value of Danfoss products in the North American market.
•    Provide technical support to customers on commissioning and troubleshooting (including reviewing customer drawings and specifications), product queries, technical issues, and product launches.
•    Conduct activities following Danfoss engineering and quality procedures.
•    Perform other duties as may be required from time to time.
•    Co-ordinate with the Services supervisor on all resources required for the timely completion of routine repair and maintenance activities including commissioning and troubleshooting.
•    Work with all engaged internal and external resources, who provide installation and servicing of Danfoss products.
•    Provide frontline support for technicians.

Background & Skills

Required Education, Skills & Experience:
•    Preferred Associate’s (AA) degree in HVAC/REF or equivalent from a two-year college or technical school or equivalent relevant experience.
•    Digital literacy includes word processing, spreadsheets, databases, Internet software, E-mail, and Windows 10/11.
•    Excellent verbal and written communication skills.
•    Independent, self-motivated, self-organized
•    Results-oriented and eager to contribute.
•    Ability to effectively present information in one-on-one and group situations to customers and coworkers.
•    Able to work calmly under pressure – experience in commissioning activities. 
•    Travel primarily in North America.
•    Ability to travel up to 75% of the time, sometimes at short notice.

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all the requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Personal Insurance
• Opportunity to join Employee Resource Groups
• State-of-the-art virtual work environment
• Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.