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Virtual Assistant

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

Proven experience as a Virtual Assistant, Familiarity with insurance claims processes, Excellent time-management skills, Strong written and verbal communication skills, Proficient in Microsoft Office and Google Workspace.

Key responsabilities:

  • Prepare meeting agendas and take minutes
  • Manage insurance claims and communications
  • Organize electronic filing systems
  • Provide administrative support for projects
  • Coordinate onboarding process for new employees
Clark Outsourcing logo
Clark Outsourcing Scaleup https://clarkoutsourcing.com/
201 - 500 Employees
About Clark Outsourcing
No matter what brand you want to communicate with your customers, we always strive to keep it lively and warm as though you are doing the job yourself. Our team makes it a point to be well-immersed in your brand to make our partnership abiding. An offshore contact center can be best described as challenging and eventful. Situations often demand an organized, focused and professional management. This is what we offer and this is what we stand by. Our facility maintains a quiet but highly driven environment that both our employees and clients work best with. We believe that our workplace is also a learning center in that our employees learn the value of sensitivity, reliability and most especially team work. Furthermore, our employees have the strong inclination to be courteous even without the presence of clients. This is while they maintain their quiet confidence and letting your customers feel cared for. FIND THE BEST COMPANY THAT WILL FIT YOUR NEEDS. FIND US. Any BPO company can offer you almost all the services we also offer, but there are several factors that separate us from them. PASSION. We are passionate to give you the best comprehensive service simply because our business and our people depend on your business. EXCELLENCE. We strive to keep our services to be always above par. QUALITY. We always find ways to improve the quality of our services (generating feedback and updating our systems) to help our employees, clients and customers work better together. PEOPLE. Our company comprises of hardworking people who are driven and most willing to improve themselves in order to give our clients and your customers the service that you paid for.
See more Clark Outsourcing offers

Job description

Logo Jobgether

Your missions

Position Title: Virtual Assistant

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Team

Date: September 2024

Schedule: 9:00 PM - 6:00 AM PHT


Summary:

We are seeking a highly organized and proactive Virtual Assistant to support our healthcare/elderly care organization. This role is ideal for candidates with strong administrative skills and experience in healthcare operations. The VA will handle various tasks, including meeting coordination, insurance claims management, project assistance, and employee onboarding, while working closely with the management team to ensure smooth operations and support key company initiatives.

Responsibilities:

  • Prepare meeting agendas, take detailed minutes, and ensure timely distribution to all attendees

  • Oversee the management of insurance claims, including tracking, filing, and resolving issues

  • Manage the insurance email inbox, ensuring all communications are addressed in a timely and accurate manner.

  • Organize and maintain the company's electronic filing systems, ensuring all documents are up-to-date and easily accessible

  • Assist in managing various projects by tracking deadlines, deliverables, and milestones

  • Provide administrative support for key initiatives and special projects as assigned by management.

  • Coordinate the onboarding process for new employees, including preparation of credentials on various platforms and ensuring that training materials are available and organized

  • Act as a point of contact for new employees during their onboarding phase

  • Support management with ad-hoc tasks as needed to contribute to the success of company-wide goals


Qualifications:

  • Proven experience as a Virtual Assistant, Executive Assistant, or in a similar administrative role, preferably within healthcare or elderly care support

  • Familiarity with insurance claims processes and healthcare administration

  • Excellent time-management skills and the ability to manage multiple tasks with competing priorities

  • Strong written and verbal communication skills

  • Proficient in using administrative tools such as Microsoft Office Suite, Google Workspace, and project management software (e.g., Trello, Asana)

  • Ability to work independently with minimal supervision

  • Prior experience working in healthcare or elderly care organizations is preferred

  • Knowledge of insurance regulations and healthcare compliance

  • Experience in onboarding and training processes for remote teams

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Claims And Litigation ManagementIntelligent Virtual AssistantProject ManagementProject CollaborationProject Management SoftwareHealth AdministrationOnboarding StrategiesMedical Practice ExperienceGoogle WorkspaceInsurance Regulatory Law

Soft Skills

  • Detail Oriented
  • Time Management
  • Verbal Communication Skills
  • Problem Solving
  • Microsoft Office
  • Organizational Skills
Are you interested?

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