Delivery Operations Coordinator

ABOUT US:

RafterOne is an esteemed Salesforce Summit Partner, building our client's businesses with multi-cloud commerce solutions. As Rafters, we are tightly bonded to RafterOne culture as we design and deliver world-class solutions to our clients.

"We are Respectful.”

"We are Adaptable.”

"We are Focused.”

"We are Thoughtful.”

"We are Engaged.”

“We are Relationship Driven”

WE ARE ONE PROBLEM-SOLVING TEAM

 Our Website: https://www.rafter.one/

JOB SUMMARY-    

We're looking for an experienced Delivery Operations Coordinator to help and streamline project operations, ensuring alignment with organizational goals and timelines. The ideal candidate must have a proven track record of performing multiple tasks and assignments simultaneously with minimal supervision and a deep understanding of delivery operations processes. 

The successful candidate should possess strong analytical skills, and be highly proficient with IT tools including, but not limited to, Microsoft Office Suite, Salesforce CRM, Report and Dashboard Creation, Workday, and other PSA Tools.

 ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:  

• Schedule meetings with project managers and take minutes of meetings.
•  Maintain and update task and issue logs for projects within the PSA and /or any other relevant system.
•  Update project schedules and plans based on approved changes from managers and leaders.
•  Coordinate project resource changes and update project documentation.
•  Support the compilation and distribution of project management reports.
•  Provide support for the PMO, including setting up new projects, managing role changes, handling documentation, and processing resource requests within PSA.
•  Ensure project managers have access to necessary administrative resources, such as process maps and required documentation for each project phase.
•  Communicate with project stakeholders to handle information requests, provide schedule updates, and deliver reports.

 EDUCATION, TRAINING AND EXPERIENCE:  

• Bachelor’s degree in business management, Business Information Services, Computer Science, or equivalent education and experience
• Experience of being part of a PMO office.
• Experience in project coordination.
• Experience in Salesforce, Workday, and PSA tools is preferred.

 SKILLS, KNOWLEDGE, AND ABILITIES:

• Highly proficient in Microsoft Office, Salesforce CRM, and Creating Reports and Dashboards
• Excellent written/oral communication skills for reports and presentations.
• Proven success in a corporate setting, working with all levels of management.

RafterOne is an Equal Employment Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.