Learning Experience Designer (ID)

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader.

The course developer will report to Platform Director. You will apply the instructional design development principle/process to develop training solutions using prescribed tools for internal and external customers. You will demonstrate mastery knowledge of adult learning and technology-based training theories, as well as a detailed understanding of the challenges which are unique to training for a customer services organization in a high-tech environment. You'll be responsible for:

• You will work with subject matter experts to gather technical information and develop learning objectives and maintain a collaborative relationship.
• Review and revise content based on feedback from internal, client reviewers, or stakeholders and resolve conflicting feedback.
• Apply instructional strategies, models, and theories to develop learning content to enhance learning transfer and greater on-the-job performance

What We're Looking for (Minimum Qualifications):

• Min. of 5+ years of relevant Instructional Design experience preferably with enterprise eLearning experience
• Practical training/learning industry experience
• Experience developing e-learning for software applications.

What Will Make You Stand Out (Preferred Qualification)

• Background in developing online course, ILT/ vILT, reference guides, and job aids
• Demonstrate knowledge of courseware development tools, such as Captivate, Camtasia, and Articulate Storyline, RISE.
• Knowledge of instructional design techniques and practice with several instructional approaches (web-based, instructor-led, or virtual instructor-led training)

Working Type

"#LI-HYBRID"

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!