NetSuite Consultant (Managed Services)

This is a different kind of consulting firm. By pairing our collaborative no-ego environment with a results-oriented mindset, this enables our dynamic professionals the opportunity to have their voices heard when delivering client services. You will have opportunities to contribute to the success of the company while being encouraged to explore your professional interests and take ownership over your career. 

Our client is looking to bring on a NetSuite Consultant who will be an integral part of our client facing Support team with a focus on configuration, validating solutions, testing customizations, and delivering top notch customer support. The goal of every position is to ensure successful client implementation and/or optimization projects.

ROLE AND RESPONSIBILITIES:
 Focus on post-implementation support, designing, implementing, and deploying NetSuite solutions that meet client needs.
 Serve as Client Lead on assigned Support Accounts with minimal supervision to: Set expectations, give guidance and direction, and steer clients toward best practices.
 Participate and lead Assessments.
 Prepare Technical Design Documents as well as Business Requirement Documents.
 Conduct quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
 Provide technical and functional subject matter expertise to team.
 Monitor client ticket requests and redistribute as necessary based on bandwidth and
expertise.
 Act proactively and as a trusted client advocate during engagements.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:
 4+ Years of NetSuite Consulting or as a power user.
 Finance or Accounting degree and background in corporate accounting
 Previous experience conducting business process mapping and requirements gathering sessions with end users to determine configuration requirements.
 Strong understanding of Accounting and NetSuite Financials including but not limited to:
 CORE ERP with Advanced Financials
 MUST HAVE Advanced Financials / Advanced Revenue Management (ARM) / Multi-Book Accounting / Intercompany Framework
 Experience with SuiteSuccess industry verticals for implementation
 Experience and knowledge of best practices surrounding NetSuite functionality.
 Experience working with JIRA and NetSuite case management
 Undergraduate degree in relevant field or equivalent work experience.
 US Citizenship required

PREFERRED CERTIFICATIONS:
 NetSuite SuiteFoundations
 NetSuite Consultant
 CPA / Accounting Certifications