Enterprise AML Fintech Oversight Manager III

ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

OVERVIEW

As an AML Fintech Oversight Enterprise Manager, you will lead tactical oversight and implementation of CCBX enterprise partner’s financial crimes programs including onboarding processes and procedures, ongoing adherence to financial crimes regulations, and adherence to Coastal program requirements. This includes leading tactical execution of the review of the enterprise partner's related polices and procedures, testing of partner onboarding to include findings report and issue resolution, identification and escalation of relevant risk issues, and documentation of relevant materials. You will also be working directly with the enterprise partner's employees to develop a strong partnership and collaborate on financial crimes related improvements or initiatives. 

WHAT YOU'LL DO

• Understands and is able to proficiently communicate partner's business models, identify risks, comprehend and effectively provide solutions to risks while developing relationships. 
• Manage oversight program of partner's BSA/AML and OFAC Program and perform ongoing testing of partner's onboarding processes and report relevant results to management and Board.
• Effectively communicate with management, Board, Auditors and Regulators regarding BSA/AML and OFAC compliance and solutions. 
• Ensure adequate oversight of Enterprise Fintech Partners, including but not limited to implementation to include program documents, onboarding process and vendors, testing and partner provided reporting.
• Evolve workflow processes as needed and seek process improvement opportunities, collaborating with management, to use technology solutions to reduce reliance on manual processes.
• Effectively draft appropriate reports, identify issues, determine the potentially impacted regulatory concern, and provide recommendations to resolve 
• Proficiently track enterprise partner issue responses and outcomes to appropriate resolution, following escalation protocol when required.
• Remain informed on relevant regulatory expectations and bank requirements, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act and OFAC.
• Effectively communicate with the enterprise partner, attending meetings, and working collaboratively to support the enterprise partner in meeting requirements. 
• Review enterprise partner monthly status reports, assessing for trends and completeness, resolving with the partner as needed.
• Take on special projects within the department as the need arises.
• Perform assigned duties within the expected delivery dates.
• Follow and comply with all regulatory and compliance regulations.
• Observe strict confidentiality requirements.
• Work within a team environment and assume positive intent.

HOW YOU'LL DO IT

QUALIFICATIONS

• Expert in AML concepts with confidence: AML, BSA, CIP, KYC, CDD, EDD, OFAC, SAR
• Ability to create areas of development, creation and improvement of systems, structures, and processes.
• Ability to effectively collaborate with Bank Operations and Business Units and affect change.
• Expert level knowledge of and ability to train electronic transactions – ACH, debit and credit network.
• Ability to understand processes that include data concepts including: API, JSON, Mobile Application and Onboarding.
• Expert in investigations and research of customer and transactions using core system, AML software, social media, or internet.
• Expert analytical skills and ability to resolve complex problems with minimum guidance.
• Expert problem-solving attitude with the ability to be creative and flexible while still meeting requirements. 
• Expert effective time management, planning and organizational skills, with proven accuracy.
• Expert management and prioritization of multiple tasks/projects and deadlines simultaneously. 
• Expert verbal and written communication skills.
• Expert collaborative skills with the ability to seek out new sources of relevant information.
• Expert knowledge of Fintech business dynamics. 
• Ability to assist with the development, creation and improvement of systems, structures, and processes.
• Ability to work with technical teams/engineers/data scientists with general knowledge of data related concepts. 

EDUCATION/EXPERIENCE

• BA degree or 10 plus years experience in Risk Management or Fintech or Banking Experience. 
• 3+ years experience with CIP Verification / Fraud vendor tools.
• CAMS certification preferred.  
• Experience working with technical teams/engineers/data scientists preferred.
• Knowledge of Bank Operations and Business Units preferred.
• Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations.  

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.