Compensation: $100,000 - $110,000 per year. You are eligible to a Short-Term Incentive Plan with the target at 7.5% of your annual earnings, terms and conditions apply.
Clinical Specialist (REMOTE, USA-West Coast preferred)
Job Overview:
The primary role of the Clinical Specialist is to provide real-time clinical support and interpretation of results to Ambry’s clients. The clinical specialist will remain up to date regarding Ambry’s clinical offerings and technology and be subject matter experts for clients calling in to discuss testing results, ordering options, or technology across all of Ambry’s product offerings. In addition, the clinical specialist will help support exome medical necessity reviews.
Essential Functions:
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Provide real-time clinical and technical support to answer provider questions through our live call transfer process. Support provider engagement through proactive outreach initiatives or results updates. Offer ongoing clinical support for maintenance accounts.
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Provide complex clinical judgement decisions on determination of medical necessity as needed by the clinical data curation team
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Recognize areas for improvement based on client interaction and voicing them back to management, including new test options, new gene inclusions/exclusions, training needs, process improvement, marketing ideas, educational ideas, and overall improvement to the Ambry brand
- Other duties as assigned
Qualifications:
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Master’s degree or higher in genetic counseling, human genetics, or other healthcare field
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Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
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Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members
- Strong working knowledge of Microsoft Office
- Basic knowledge of various lab techniques (i.e. NSG, Sanger sequencing, etc)
Preferred:
- MS in genetic counseling preferred, board certification a plus
- At least 2 years’ experience in a genetic testing laboratory or clinic site strongly preferred
#LI-AC1 #LI-REMOTE
About Us:
Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.
At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.
At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes medical, dental, vision, 401k with a 4% employer match, FSA, paid sick leave and generous paid time off (PTO) program. You can learn more about the benefits here. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at careers@ambrygen.com
Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.
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