The Individual Dental Strategy & Business Development Director will be responsible to maximize Cigna's performance by developing a comprehensive strategy for our individual dental portfolio across matrix partners that supports the development of a prioritized and actionable execution roadmap to maintain and grow the book of business.
The ideal candidate will have the skills and desire to manage a true product line P&L. We are looking for a strong general manager who has a keen business acumen of dental, can work in a very cross-functional role, and balance short term and long-term objectives to continue to grow the business. This role will blend strategy development with actual execution.
Candidates should have a strong familiarity with dental products, dental competition, navigating State regulations & regulators, experience leading teams, and experience partnering with other senior executives and matrix partners to drive results.
Responsibilities:
- Own the Individual Dental P&L
- Understand levers of profitability and how to prioritize profitability vs. investment decisions.
- Working with Finance to develop forward looking P&L projections for both membership and earnings.
- Translate growth objectives (members and profitability) into actionable product development, marketing, and distribution strategies.
- Lead the strategy development process for the Individual Dental portfolio by producing annual business priorities and objectives.
- Manage the development of a multi-year segment-level strategic plan, including strategic prioritization that drives goal development and investment decisions. Work closely with business partners, including product owners and cross-functional leaders, like finance, marketing, and technology.
- Work with senior leadership team to present business cases to secure funding for new or enhanced capabilities.
- Communicate progress and measure success through the development of monitoring and reporting processes.
- Champion organizational alignment to measurable business and segment goals through collaboration with business leaders and owners of relevant management processes, investments, and execution.
- Champion strategic change initiatives, unlocking affordability and growth improvements.
- Manage joint-ventures, partnerships, and distribution strategies.
- Deeply understand the individual dental landscape, competitor positioning, and position Cigna's individual dental business to differentiate from competitors to attract new customers.
- Drive bold high-impact decisions to progress segment strategy and goal attainment, including the digital roadmap and portfolio.
- Represent and communicate segment strategy with internal and external groups, including influence team and client communications.
- Maximize key relationships to create synergies, alliances, and opportunities. Form a solid working relationship and network of subject matter experts across Cigna dental.
- Drives resolution of staff and stakeholder issues, escalating when appropriate.
- Serves as the subject matter expert within the organization for Individual Dental.
Qualifications:
- Successful track record as a people manager and/or possesses clear aptitude as a leader.
- Minimum of 7 years of industry specific experience in launching and managing performance of dental products.
- Prior experience managing a P&L.
- Broad Industry experience in areas such as pricing, underwriting, networks, customer and broker service, DTC marketing, training, product development, filing, compliance, competitive analysis, call centers, claims, etc., strongly preferred.
- Prior experience with ACA medical and ACA dental business preferred.
- Business strategy experience with strong understanding of the profit and loss drivers for dental.
- Strategic and creative thinker with ability to think outside the box and translate strategies into actions/requirements/implementation.
- Proven ability to lead cross-functional teams within a heavily matrixed culture and drive results with strong sense of urgency, and in an environment of ambiguity.
- Strong verbal/written communication and collaborative approach to work in highly matrixed and dynamic organization.
- Effective leadership, prioritization, and management of complex deliverable portfolio.
- Can convey complex information in an understandable way to various audiences.
- Strong influencer and collaborator, working through others, and building relationships within the organization.
- Ability to travel.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 156,300 - 260,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
