Startup spirit, a young team, and a huge drive to change the established order of the e-commerce world. That's exactly what Notino is. We are a Czech company, but from Brno, we have expanded to 27 other countries in Europe. Thanks to working towards common goals and the willingness to always go the extra mile, we have collectively surpassed a turnover of one billion euros!
Become a part of the Customer Care Center, where we speak 23 different languages. Despite supporting 16 million customers, we manage to spend time with our loved ones and hobbies after work. We use an intuitive internal system where you can display the calling customer with one click. For those who want to grow and constantly improve, we offer the possibility of career advancement after the first year. #NewChallenge #NewMe
If your strength lies in the ability to listen and you are a patient, responsible person, then you will love working at Notino.
What is going to be a part of your workload?
Supporting our Estonian clients via e-mail and calls
Creating, editing, tracking and being responsible for person's order
Taking care of administrative agenda of clients' orders including payments, replacements, and communication with suppliers and the warehouse
Presenting information about the products we offer in relation to customers' preferences
Cooperating with marketing department with regard to translations and reviews
What do you need?
Proficient knowledge of Estonian language regarding both written and spoken
High empathy capacity and professional attitude
Excellent communication skills
Enthusiasm for personal development
Heart beating for your team
What are we going to reward you with?
Great career opportunity β work in a successful and continuously growing multinational company
Super-friendly team
Exquisite career ladder you can climb
Informal, friendly, and multicultural working environment
25 days of vacation and sick days
Coffee and tea at the workplace, including "Little Extras," where we give out free items
Fresh herbs in the kitchen to spice up your lunch
Benefits package including VIP pricing on our e-shop, advantageous employee tariff, and other great discounts
Cafeteria benefit of 1600 CZK/month
Multisport card
Modern offices with Relax zones, cafeterias, and a game room where you can play foosball, ping pong, or PS4 games with colleagues
Plenty of cool employee events like sports day, summer party, Christmas party, and team-building activities
We grow and innovate every day, so join us today and kickstart your career at the largest beauty and health e-shop in Europe! #NewChallenge #NewMe
This role is set up in Czechia and working from abroad is not possible, nor relocation package is provided.
Required profile
Experience
Level of experience:Entry-level / graduate
Spoken language(s):
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
Accountability
Teamwork
verbal-communication-skills
Empathy
Adaptability
Organizational Skills
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