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Night Shift Team Leader - Mental Health Support Services

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

Tertiary degree in Counselling, Psychology, Social Work or related field, 3+ years experience in acute or community mental health, Registered with AHPRA, PACFA, ACA, or AASW.

Key responsabilities:

  • Manage a team of 10-15 frontline counsellors on night shift
  • Provide clinical supervision and operational support
  • Oversee quality improvement projects and audits
  • Deliver some front-line service as needed
Australian Unity logo
Australian Unity http://www.australianunity.com.au
5001 - 10000 Employees
About Australian Unity
Established in 1840, Australian Unity was Australia’s first member-owned wellbeing company, delivering health, wealth and care services. We’re committed to real wellbeing for all Australians, and for us, real wellbeing means so much more than physical health. It’s about your standard of living and feeling safe in your home. It’s your personal relationships and being connected to your community. It’s about what you want to achieve in life, while having the security to get out and do what makes you happy. This page shares information and stories about people in our community, social impact, physical and mental wellbeing and financial security. We encourage you to comment, respond and interact with us, but remember this page is a safe and welcome place. Australian Unity reserves the right to remove any comment that: • Is obscene, threatening, abusive, defamatory, misleading, offensive, or of a sexual nature. • Provides professional advice on legal, medical, or financial matters. • Violates intellectual property rights, or breaks the law. • Is trolling, spamming, repetitive, or information that is misleading. • Is not relevant to the content published on this page. Please be mindful when sharing personal information or making comments about a service offered by another organisation or practitioner. Any violation of these rules may result in a ban from this page. We do not endorse any opinions expressed by guests on this page, nor do we warrant that their statements are accurate. We will never request your personal details or banking information via public posts. Do not post any personal or sensitive information such as your bank account details, birthday, home address, phone number, driver's license or tax file number in your comments. This page is monitored from 9am to 5pm AEST, Monday to Friday, excluding public holidays. When a response is required, we will aim to respond within 24 business hours. For urgent enquiries, please call 13 29 39.
See more Australian Unity offers

Job description

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Your missions

Job description:

Your role 

We’re looking for an experienced Mental Health Leader to join our community-based team on night shift. This is a permanent full-time opportunity requiring you to work from home across a 24/7 roster supporting the night shift virtual telephone & online health service. 

About you 

You are an experienced leader who feels confident in the management of a team of 10-15x front line Counsellors as part of the Beyond Blue Support Service on night shift. In this role your night-to-night operational management will include being a clinical and operational escalation point, providing clinical supervision, people management, support with continuous quality improvement projects and audits and include some front-line service delivery.  

  • Demonstrated experience in people management and providing clinical supervision within complex and high-volume mental health service
  • A tertiary degree and/or masters in one of the following: Counselling, Psychology, Social Work, Social Sciences, Welfare OR: Tertiary degree in unrelated field plus Graduate Diploma in Counselling from ACAP (2-year Course) 
  • Minimum 3-years’ experience in acute or community mental health 
  • Registered with ONE of the following professional bodies;
    • AHPRA (as a Provisional Psychologist with external supervision support or full registration as a Psychologist)
    • PACFA - Minimum Provisional (working towards full registration)
    • ACA - Minimum level 2
    • AASW / AMHSW – Full Membership

What's on Offer:Our employees enjoy an enviable range of benefits, some including:

  • Overtime allowances and public holiday penalty rates
  • Additional yearly Well-Being, Community & Deep Listening leave days
  • Tailored Mental Health Support through our Employee Assistance Program
  • Employee discounts on Australian Unity Banking products, Private Health and General Insurances
  • Novated Leasing – enjoy a new car whilst salary packaging with Maxxia
  • Travel and Accommodation – care hire, travel insurance and accommodation discounts 

You will be provided with relevant technology equipment to support you with your WFH setup however will be required to have the following:

  • Private room/space which can be used for your home office set up
  • Reliable/stable internet connection 
  • Demonstrated IT skills and proficiency in telephony-based systems where you are comfortable navigating multiple software, digital note taking and counselling and support simultaneously.

 Click Apply or contact Anna Mitchell, Talent Acquisition Specialist, for a confidential discussion at AnRichards@australianunity.com.au

Applications close Friday 27th September 2024. *Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan

Anna Mitchell - AnRichards@australianunity.com.au

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Social WorkQuality ImprovementOperations ManagementPsychology

Soft Skills

  • verbal-communication-skills
  • Leadership
  • people-management
  • technical-acumen
Are you interested?

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