Community Manager (Parenting)

Community Manager (Parenting) at iMumz will play a vital role in fostering engagement, managing events and programs, and contributing to the overall health of the community environment. You'll be responsible for supporting the execution of community initiatives, managing member interactions, and ensuring a thriving and positive online space for our users.

About The Company

iMumz is dedicated to creating a healthier and smarter future generation by providing lifestyle guidance to pregnant couples and new parents. We cater to the health and well-being needs of pregnant mothers, offering a range of services including yoga, meditation, nutrition, baby bonding, and Garbh Sanskar. To date, approximately 12 lakh couples have received guidance through the iMumz app and our coaching services. Recognized by the Hon'ble Prime Minister of the country, acknowledged as one of the top 10 innovative apps in India by Google, and featured on Shark Tank, iMumz is at the forefront of revolutionizing prenatal and postnatal care.

Key Responsibilities

• Community Engagement: Develop and implement strategies to increase user engagement, satisfaction, and community growth. This includes creating high-quality content, responding to member inquiries, and facilitating discussions.
• Event & Program Management: Manage and coordinate all community events, workshops, and programs. This involves planning logistics, promoting the events, and ensuring a smooth and successful experience for participants.
• Community Building: Build and maintain strong relationships with community members. Identify key players, facilitate collaborations, and foster a sense of belonging within the community.
• Feedback & Insights: Collect and analyze community feedback to identify issues, trends, and opportunities for improvement. Report key findings to the Community Lead.
• Content & Social Media: Assist with content creation for the community platform and social media channels.
• Community Monitoring: Monitor online conversations and address any concerns or conflicts in a timely and professional manner.
• Reporting: Contribute to reporting efforts by providing data and insights on community engagement metrics.
  
  

Skills And Qualifications

• Experience in community management, preferably within a social media or online community setting.
• Strong interpersonal and communication skills, with the ability to connect with a diverse audience.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in using social media platforms and other online community tools.
• Demonstrated ability to create engaging content.
• High emotional intelligence with a knack for empathy and fostering positive interactions.
• A passion for customer engagement and community building.
• Bachelor's degree in a relevant field (Communications, Marketing, Business Administration) is a plus.
  
  

Personal Characteristics

• Creative and resourceful, with a knack for problem-solving.
• Positive and solution-oriented mindset.
• Excellent attention to detail and a commitment to quality.
• Strong work ethic and the ability to work independently as well as collaboratively within a team.
• Brownie points if you are a parent yourself
  
  

Apply now to be a part of our mission to create a healthier future generation.

visit imumz.com to know more about us