Content Operations Specialist

🏆 What’s the opportunity?

We are looking for a highly analytical Content Operations Specialist to join our Partnerships Operations team, focused on content ingestion, management and quality assurance.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo! 

🌍 You can work from (almost) anywhere in Europe and South Africa. We are a remote company, but regularly meet in person, too. As a German company originally, we can support with visa processes only in Germany.

🎬 A snapshot of what you will be doing here:

• Automate data ingestion pipelines to ensure smooth operations.

• Own data quality and completeness across data types.

• Manage an outsourced team to meet SLAs in manual data processing.

• Collaborate with internal teams and external partners to continuously improve processes and customer outcomes.

• Maintain high standards of content quality and integrity, aligned with service levels.

🙋🏽‍♀️ We’re looking for someone who has:

• Experience with data and data ingestion processes.

• Possess knowledge of SQL and automation, particularly with Python.

• Experience managing outsourced teams to achieve SLAs.

• Ability to deliver high-quality data and process optimization.

• Strong attention to detail.

• Proactivity to take ownership to drive progress improvements.

• Ability to thrive in uncertainty and adapt easily to change.

• Openness to learning, accepting feedback, and providing thoughtful feedback to others.

🙌 Nice to haves:

• Technical background, such as a degree in Computer Science or a similar field.

• Proficiency in data visualisation platforms such as Looker, Tableau, or PowerBI.

❤️ We think you will love working here if:

• You value building great relationships and trust with your team and managers.

• You see working remotely successfully as a pioneering challenge which is constantly evolving.

• In everything you do, you take ownership and get a kick out of exceeding expectations.

• You love experimenting with new ideas and get super excited when you find an opportunity for process improvement.

• When faced with the choice, you’d rather opt for the ambitious to ensure you grow, than take the easy option.

• You see the value of giving and receiving feedback and incorporate this into everything you do. 

• You are not afraid to voice your opinions and like using data to back them up.

✨ We are currently offering the following benefits globally:

• Home office budget of €650 which can be used to purchase items such as a desk, chair, mouse, keyboard & monitor, etc. On top of that, choose between MacBook Air (M3 chip) or Dell XPS and have it delivered prior to your starting date.

• Offsite fun & team trips since there’s nothing more important than culture and team spirit. We meet twice a year as a company and once as a team. Click here to watch a video from one of our early offsite events.

• Unlimited co-working options through our partner desana all around the world.

• Mindsurance: premium digital mental health care for remote teams.

• 24 paid vacation days on top of the bank holidays (specific to the country you are in) and special leaves.

• Permanent full-time employment through our partner Remote.com.

🤔 What is so exciting about working in the air cargo industry?

Imagine a world without a Skyscanner or Kayak when trying to book your next holiday. That is exactly where the air cargo industry finds itself today.  With the backing of internationally prominent investors, we are shaping the future of how the air cargo industry will work by providing a tech solution for a currently very manual and time-intensive process for airlines and freight forwarders to book air cargo, an industry which is worth almost $123bn. Our solution allows users to transparently and efficiently search for and book air cargo within seconds! If you want to be part of a company pioneering the way in the future of air cargo, get in touch!

📚 Curious to know more?

• Read more about connecting the world’s air cargo markets to make them more productive and successful.

• Get to know Siena, Alex, and Bogna from the cargo.one team and find out more about daily challenges, most significant achievements and personal motivations. 

• View cargo.one latest news and some of our newest cargonauts from the industry.

• Read about our latest partnership with Avianca Cargo.

• Click here to view a video from one of our offsites.