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Senior Technology Partner Technical Manager (HK) - Immediate Start available

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

University Degree in Computer Science, IT, or Engineering, Certification in public cloud preferred, 5-10 years in Global ICT/Cloud/SaaS industry, Experience in technical support and operational management, Strong verbal and written communication skills in English.

Key responsabilities:

  • Serve as subject matter experts for digital platform
  • Own technical relationships with global Cloud/SaaS partners
  • Engage engineering and operation teams to meet Enterprise OKR
  • Manage projects with internal tech teams and external partners
  • Drive growth and enhancement of service capabilities on the platform

Job description

Job description:

JOIN A LEADING GLOBAL GROUP POWERED BY AMBITIOUS PEOPLE WHO ARE TRULY PASSIONATE ABOUT DELIVERING THE BEST IN EVERYTHING THEY DO 🌍

Level: Senior (not director level)

 

PCCW Global is investing heavily in enabling digital automation across all areas of its business through an innovative software-defined platform called “Console Connect”.  It provides automated interconnection, data center to data center and cloud/SaaS/IX/app connectivity, allowing customers to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment. With the fast growth of on-demand and digital business surrounding the new platform, a new opening has arisen for a Senior Cloud Partner Technical Manager.

 

Reporting to the Vice President of Platform Business & Innovation, this role is responsible for the Innovation of Cloud/SaaS product features on Digital Platform development and Cloud / SaaS Partner Network Interconnection globally.

 

Responsibilities

  • Serve as subject matter experts to innovate and resolve problems from running digital platform business related to Cloud and SaaS Partner Interconnect and features

  • Own technical relationship with Cloud and SaaS Partners globally

  • Engage platform system, engineering and operation teams to deliver Enterprise OKR set by Senior Management Team related to Cloud / SaaS partnership and business

  • Manage project with internal technology team and external partners on digital platform capabilities enhancement and process re-engineering related to Cloud / SaaS business and operations

  • Drive growth with Cloud and SaaS partners in service capabilities, global coverage and feature varieties on the platform

 

Essential Skills and Experience

  • A University Degree holder or equivalent in Computer Science / Information Technology / Engineering or related discipline

  • Certification in public cloud certifications is preferred

  • 5 -10 years experience in the Global ICT / Cloud / SaaS industry

  • Prior experience in day-to-day technical support, operational management or digital marketplace of the global Cloud / SaaS products and services

  • Experience in leading technical engagement and partnership is required

  • Understanding of the basic legal and commercial concepts in Cloud/SaaS partnership and business model

  • Strong verbal and written communication skills in English are a must, as well as the ability to work effectively and deliver results across multi-functional, multi-cultural, remote and virtual teams

  • Excellent interpersonal and organizational skills

  • Passionate about delivering excellence and continual improvement in a fast-paced, agile global business

  • Some global travel may be required (up to 25%)

  • Candidate with less experience may be considered for the post of Technology Partner Technical Manager

 

Reasons why you should join us!

  • Opportunity to work in a global organisation and ride the wave of an exponentially growing business

  • An agile working environment with the opportunity to test, try and grow

  • Access to a leading training facility, enabling you to develop your skills and career

  • Working in international, cross-functional teams.

  • A fun and open team culture.

  • A dynamic and fast-paced yet financially stable environment.

 

How to Apply

You should submit a detailed resume and a cover letter highlighting your qualifications and experience relevant to the role.

NOTE: We appreciate all applications, but only shortlisted candidates will be contacted for further consideration. Thank you for your interest in PCCW Global & Console Connect. And strictly no agency calls or agency CV submissions.

 

ALL SELECTED CANDIDATES WILL BE CONTACTED DURING THE FIRST WEEK OF AUGUST

 

*** No visa sponsorship is available for this position ***

 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Organizational Skills
  • Social Skills
  • Information Technology
  • Problem Solving

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