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US Mortgage Processor

UNLIMITED HOLIDAYS - EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - LONG REMOTE PERIOD ALLOWED
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Mortgage industry experience required, Encompass experience is a plus, Experience with order outs and third-party calls, Proficient in office applications, Finance and accounting experience is a plus.

Key responsabilities:

  • Review incoming files and complete order-outs
  • Track Lead Notes from Loan Officer and monitor emails
  • Manage Encompass files and organize documents accurately
  • Calculate income for Wage Earners and SE borrowers
  • Obtain necessary documents and maintain file trackers
NightOwl Consulting logo
NightOwl Consulting Human Resources, Staffing & Recruiting Scaleup https://nightowl.consulting/
51 - 200 Employees
About NightOwl Consulting
We founded NightOwl Consulting to be a high-quality GBS while maintaining the highest standards of integrity. As prior clients of a BPO, we knew something was missing — a partner who valued their employees as much as their clients. The key to our success is ensuring our employees feel heard and valued. Our goal is to provide high-quality BPO services at an accessible price, making outsourcing an affordable option for businesses of all sizes. As clients, we desired a more holistic approach to the traditional BPO. When creating NOC, we prioritized working closely with our clients to understand their needs and tailor our services to meet their specific requirements. At NOC we support you and your team in your success … we are your heavy lift!
See more NightOwl Consulting offers

Job description

Logo Jobgether

Your missions

Department: Loan Teams

Location: Branch Operations

Compensation: ₱80,000 - ₱120,000 / month

Description

MUST HAVE MORTGAGE EXPERIENCE

You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities. Encompass experience is a plus

Key Responsibilities

  • Track Lead Notes received from LO (Loan Officer)
  • Monitor incoming "App Submitted" emails, and set up the Encompass files to align with LO Lead Notes
  • Complete "File Set-up" review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
  • Ability to calculate income for Wage Earners and SE borrowers
  • Run DU/LP and Order appraisals when needed (if no PIW/ACE)
  • Send client needs list after initial file review
  • Send client needs list after the Preapproval team completes their review
  • Obtain correct EOI, VOE's, and HOA docs when requested from LOA/Processor
  • Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
  • Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge, And Expertise

  • Mortgage industry experience is required
  • Encompass experience is a plus
  • Must have experience with order outs and calling third parties
  • Familiar with using office applications
  • Proficient communication skills
  • Great personality
  • Finance and accounting experience is a plus

Benefits

  • Above market salary
  • HMO for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • In-depth training for career growth
  • Great Company Culture and HR experience
  • 1,000 PHP De Minimis
  • Equipment and software provided

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Accounting

Soft Skills

  • verbal-communication-skills
  • social-skills
Are you interested?

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