Offer summary
Qualifications:
Bachelor’s degree, preferably in law-related field, 8+ years in software configuration and IT support, Knowledge of cloud computing and data analytics, Experience with Microsoft SQL Server and PowerShell, Familiarity with Aderant Expert and Service Now a plus.
Key responsabilities:
- Manage full application lifecycle for Firm's systems
- Collaborate with users and technology groups on requirements
- Implement and integrate software packages
- Provide troubleshooting and technical support
- Document application processes and user assistance