Telecom Project Manager - Remote from anywhere in the U.S.

Deliver Professional Services that analyze the customer’s network, identify the network solutions (Ciena and/or third party), and plan the integration/conversion requirements to meet the customer’s needs.

SCOPE

Ensure Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customers’ expectations for quality and service.

PROFILE

• Provide overall direction and management, often over an extensive project team, to implement large, complex projects and programs within a Customer Network, e.g. in service network consolidations, competitor rips etc, or a large volume of various size projects and hosted solutions involving 3rd party products/applications.
• Based on input form Sales and Manufacturing, Develops the EF&I project forecast as it relates to material and distribution.
• Oversees and ensures proper planning to meet sales forecasts. Make certain that deviations to the project schedule are investigated and properly followed up.
• Ensures proper contact with customers relating to field project activities.
• Works closely with Engineering on project implementation within the E, F & I Services Organization.
• Partners directly with internal and external customers to translate requirements into structured and executable tasks and milestones.
• May be responsible for multiple projects encompassing a product area or supply chain area.
• Will manage and support less senior Deployment Project Managers in their duties
• Facilitate communication between internal groups, internal functions, and outside suppliers/customers as necessary in support of the project execution
• May be required to contribute to process management optimization efforts associated with project management
• Document and communicate project status, obstacles and resolutions to management.
• Accountable for developing and coordinating carefully designed and approved action plans to successfully complete E,F & I projects.
• Act as the primary point of contact for all aspects of the project
• Assure all parties maintain close communication and coordination regarding project status and milestones.
• Maintain project schedules and report to Management regularly or as agreed.
  
  

CANDIDATE PROFILE

• Customer Focused - Acts to add value to customer relationship thru concrete actions and decisions
• Critical Thinking / Analysis- Analyzes Multi-dimensional problems; gathers information over extended periods of time and applies complex concepts to generate possible solutions.
• Judgment - Makes Complex decisions/Judgment taking into account multiple alternatives.
• Decisiveness - Delivers decisions in the face of completing alternatives
• Developing Others - Creates Development Opportunities to foster the teams learning
• Organizational Awareness - Understands formal and informal structure and the climate / culture of the organization
• Understands JIT (Just In Time) concepts as they pertain to EF&I Field Projects
• Outstanding planning, scheduling, and coordination skills
• Superior Outsourcing Management ability
• A hands-on Manager that will manage by Team Building
• Is self motivated and can work from high level departmental goals
• A team player that will work well in a cross functional team environment
• Must have proficiency with various software applications including Microsoft Word, PowerPoint, Excel, and Microsoft Project.
  
  

ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.