Offer summary
Qualifications:
High School diploma or equivalent required, Call Center or Customer Service experience, Fluency in English; excellent verbal skills, Basic Computer and Microsoft Windows skills, Strong communicator with compassion for the elderly.Key responsabilities:
- Respond to incoming calls and triage needs
- Ensure high level of customer service
- Perform off-phone tasks and updates
- Troubleshoot alarms and communicator issues
- Meet standards for call handling and training