Department: Product
Location: Mexico
Description
Ottimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate's AP Automation and VendorPay Network helps businesses pay and get paid faster.
At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.
Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication.
The Role
We are seeking a dedicated and detail-oriented Product Manager with a background in development and a passion for quality improvement. The ideal candidate will have experience in AP automation and integration, and will oversee the maintenance and enhancement of our existing integrations. This role requires a proactive individual who can collaborate effectively with sales and pre-sales engineers, support and onboarding to ensure our products meet customer needs and fit seamlessly into their workflows.
What You'll Do
- Manage and oversee the performance and quality of existing integrations.
- Identify areas for improvement and implement solutions to enhance integration efficiency and reliability.
- Ensure that all integrations are up-to-date with the latest technological advancements and industry standards.
- Ensure service project implementations are fully supported.
- Conduct regular audits and reviews of current integrations to ensure they meet quality standards.
- Develop and execute plans for ongoing maintenance and enhancement of integration features.
- Troubleshoot and resolve any issues related to integrations promptly.
- Work closely with sales and pre-sales engineers to understand customer requirements and determine product-fit.
- Provide technical support and expertise during sales pitches and customer meetings.
- Gather feedback from sales teams and customers to drive product improvements.
- Leverage your experience in AP automation to streamline processes and improve efficiency.
- Understand and optimize purchase order invoice processing workflows.
- Implement best practices for AP automation and ensure they are reflected in our products.
- Utilize your prior integration experience to develop robust integration strategies.
- Ensure seamless integration with third-party applications and platforms.
- Stay updated with the latest integration technologies and trends to keep our products ahead of the curve.
What You'll Need
- Introductory experience in product management, with a focus on integration and quality improvement.
- Strong background in development, with hands-on experience in creating and managing integrations.
- Experience in AP automation and a solid understanding of purchase order invoice processing.
- Excellent problem-solving skills and a keen eye for detail.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Based in EST/CST/MST/PST time zone in Latin America (example Mexico, Argentina, Chile, etc) with the ability to work as an independent contractor during regular US-business hours
Preferred Qualifications:
- Experience working in a SaaS environment.
- Familiarity with common integration platforms and tools.
- Previous experience working in a customer-facing role, providing technical support or consultancy.
What We Value
At Ottimate (formerly Plate IQ), we value a growth mindset and seek high-performing, creative individuals who dig into problems and see the opportunities for success.
- We value those who believe improvement is always possible. At Ottimate (formerly Plate IQ), everything is a work in progress – we see room for growth in all areas
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function within the company
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
What You'll Receive
We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work.
- You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
- You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
- You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.
- Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
- We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
- Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
- We truly love what we do and who we do it with - and we think you will too!
Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.
