Croatian/Serbian Customer Support Service Advisors - Romania (Remote or On-site)

About the Company:

We are an international company offering top-notch customer support solutions to a variety of clients. We are looking for Croatian/Serbian-speaking Customer Support Advisors to join our team, either remotely or on-site in Romania. This is a great opportunity for motivated individuals who are passionate about helping others and want to work in a dynamic environment.

Position: Croatian/Serbian Customer Support Service Advisor

Location: Romania (Remote or On-site)

Type: Full-time

Key Responsibilities:

• Provide exceptional customer service to Croatian/Serbian-speaking clients via phone, email, and chat.
• Address customer inquiries, resolve issues, and offer product or service support.
• Accurately document customer interactions and follow up on unresolved matters.
• Work closely with other teams to ensure high-quality service and customer satisfaction.
• Maintain up-to-date knowledge of the products and services to effectively assist customers.
  
  
  

Requirements:

• Fluent in Croatian and/or Serbian (written and spoken).
• Proficiency in English is a plus.
• Strong communication and problem-solving skills.
• Previous experience in customer support is an advantage but not mandatory.
• Ability to work independently and as part of a team.
• Candidates must reside in Romania or be willing to relocate.
  
  
  

What We Offer:

• Competitive salary with performance-based bonuses.
• Flexible work options: remote or on-site in Romania.
• Comprehensive health insurance and other benefits.
• Career growth opportunities in a global company.
• Training and continuous development programs.
• Friendly and multicultural work environment.
  
  
  

How to Apply:

If you are fluent in Croatian or Serbian and are ready for an exciting career opportunity, please send your updated CV.