Offer summary
Qualifications:
Bachelor's degree in information technology or similar, 5+ years of professional experience with mission-critical applications, Knowledge of IT service management and project management, Familiarity with manufacturing or logistics processes is a plus, Strong English skills; German knowledge is a bonus.
Key responsabilities:
- Oversee installation, configuration, and maintenance of ShopFloor/MES applications
- Implement monitoring tools for system availability and performance
- Ensure MES application security with protocols and access controls
- Provide 2nd Level Support and coordinate 3rd Level resolutions
- Participate in projects for upgrades and deployments