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Infrastructure Optimization Specialist

Remote: 
Full Remote
Contract: 
Salary: 
4 - 40K yearly
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

1 year of experience in office/clerical field, High School Diploma or GED, Basic skills in word processing and spreadsheets, Intermediate PC proficiency, Associate's Degree preferred.

Key responsabilities:

  • Perform clerical and administrative tasks
  • Provide guidance to customers via various communications
  • Organize and manage documentation and correspondence
  • Assist departmental staff with projects and tasks
  • Maintain confidentiality and meet performance standards
Russell Tobin logo
Russell Tobin SME https://www.russelltobin.com/
201 - 500 Employees
See more Russell Tobin offers

Job description

What are we looking for in our Infrastructure Optimization Specialist?

Russell Tobin's client, a local and nonprofit health insurance company is hiring an Infrastructure Optimization Specialist to work in Phoenix, AZ

Apply Now!

Employment Type: Contract/Hybrid

Location: Phoenix, AZ

Pay rate: $18-$21/hr. DOE

Responsibilities:

  • Performs various and multi-functional clerical and administrative tasks with an emphasis on excellence, privacy, quality, compliance and versatility.
  • Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
  • Perform office operations including; filing, organizing, copying, scanning, answering phones, and distributing materials.
  • Organize, file, compile and distribute correspondence and other documents alphabetically, numerically, or by other prescribed method.
  • Consult and coordinate with others to generate, assemble, and update correspondence, departmental files, systems, manuals, logs, materials and or packets.
  • Provide general guidance and assistance to internal and external customer inquiries via telephone, written communication and/or in person.
  • Assist departmental staff, as assigned, with clerical and administrative tasks and projects.
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
  • Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms and manuals.
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.

Required Skills:

  • Intermediate skill in in use of office equipment, including copiers, fax machines, scanner and telephones
  • Type > 35 words per minute with 5% error rate or less
  • Basic skill in word processing, spreadsheet, and database software
  • Intermediate PC proficiency
  • Sit or stand for a minimum of 8 hours per day
  • Perform light manual work, lifting up to 20 pounds 2.
  • Required Professional Competencies
  • Maintain confidentiality and privacy
  • Manage a large and diverse administrative workload under limited time constraints
  • Possess verbal and written communication skills
  • Capable of basic investigative and analytical research
  • Navigate, gather, input and maintain data records in multiple system applications
  • Follow and accept instruction and direction in a rapidly changing, fast paced environment
  • Establish and maintain working relationships in a collaborative team environment

Requirements:

  • 1 year(s) of experience in an office or clerical field Required
  • High-School Diploma or GED in general field of study

Nice to have:

  • Knowledge of medical, pharmaceutical, and other health services, practices, and terminology
  • Knowledge of a wide range of matters pertaining to the organization's services and operations
  • 1 year(s) of experience in health insurance, medical office, or other health related field
  • 1 year(s) of experience in a sales or marketing field Preferred Education
  • Associate's Degree in general field of study

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

#CB

Rate/Salary: $18-$21/hr. DOE

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Typing
  • Adaptability
  • Non-Verbal Communication
  • Microsoft Excel
  • Organizational Skills
  • Client Confidentiality
  • Word Processing

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