Engineer - Video & Audio

Job Description

Location - We operate a flexible, hybrid working model with the candidate required to travel to either our Winchester, Chalfont or London office up to twice a week.

• Up to £50K base salary
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
  
  

Key Accountabilities

• Provide operational support to Arqiva's video platforms and occasionally to audio and VOD platforms
• Investigate and rectify live incidents both remotely and on-site often for tier 1 customers
• Carry out detailed root cause analysis and solve issues that are raised under problem management
• Carry out onboarding tasks such as launching new video services under planned works
• Look after the in-life management of systems and carry out proactive software upgrades
• Follow best practice in keeping up to date drawings and records
• Provide technical guidance to other teams and act as an operational stakeholder to review proposals
• Complete testing and measurement to ensure compliance with regulatory, industry and customer requirement
• Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to other engineers and technicians
• Produce work instructions and other appropriate tools and materials to support service and technical delivery
• Engage with customers and build positive working relationships
• Supervise the delivery of 3rd party suppliers and contractors to ensure that specifications and standards meet Arqiva requirement
• Occasionally assist the design/build team with installation work if required
  
  

Required Expertise

• Significant Experience in video and audio compression systems such as Mediakind, Harmonic and Ateme
• Significant Experience in IP networking and video and audio over IP
• Significant Experience of broadcast monitoring tools such as Dataminer, Bridgetech probes, TS analysers, waveform monitors
• Working knowledge of power supplies, environmental controls, analogue and digital electronics
• Experience in the use of off-the-shelf servers and software based systems
• Some knowledge of media cloud technology would be advantageous
• Working knowledge of digital principles in signalling, coding, modulation and multiplexing techniques and fibre optic communication
  
  

Required Technical / Professional Skillset(s)

• Strong knowledge of technologies involved in Terrestrial Broadcasting and Satellite
• DVB, IP networking, video and audio compression, DAB, VOD, Zixi, SRT, AWS
  
  

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!

Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!