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Senior Software Engineer

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United Kingdom

Offer summary

Qualifications:

Degree in Computer Science or Software Engineering, Experience with Java, JavaScript, React, HTML5, CSS3, Experience with Cloud Infrastructure (Azure or AWS), Knowledge of REST API development, Understanding of Agile development methodologies.

Key responsabilities:

Oversee the design and development of cloud-based software.
Document and communicate coherent feature designs.
Mentor junior team members for continuous improvement.
Evaluate and resolve technical problems.
Maintain stakeholder communication on project updates.

Verint

5001 - 10000 Employees

See more Verint offers

Job description

Job Description

The Senior Software Engineer is responsible for all aspects of the development of platforms and applications in this multi-dimensional role. This is a highly skilled hands-on role requiring extensive proficiency involved in all aspects of the development of cloud-based software solutions. Subject to their specialization, they will lead the design, development, testing, publishing, and/or support of different cloud-based products and solutions. They will be the providing subject matter expertise for customer implementation and cloud platform support. The role will work closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Additionally, they will provide recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and lead the implementation of new solutions.

Responsibilities

Core Tasks

Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture (performance etc…)
Distill requirements from feature level into implementation level tasks
Develop features using best practices and ensure it fits with the architecture for the product
Ensure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughput, capacities, security & performance will be sufficient
Ensure design and implementation work meets the stakeholder’s requirements
Ensure that the feature design is correct for operations, as well as deployment and sustainability
Support departmental and team initiatives
Work with Technical Architect and Team Lead to define, document, and communicate coherent feature design

Management and Leadership

Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
Provide technical leadership to less experienced members of the team – mentor, coach, continuous improvement, led by example
Take responsibility for technical implementation and decision making including the delivery of features
Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible

Documentation/ Governance

Work with Technical Architect and Team Lead to define, document, and communicate a coherent feature design
Review documentation and guides created by more junior members of the team
Guide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the team

Stakeholders

Work with Product Management to understand requirements, and what benefits they give to the product
Gain respect within technical community
Ensure stakeholders understand feature architecture (at the necessary level of detail)
Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated ; understand evolutionary paths
Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.

Knowledge and Expertise

Be recognized as a solid technical resource within the team.
Be seen as a person who when faced with complex technical challenges can work as part of a team to resolution
Support and provide input to development tools, environment and 3 rd party software selection
Develop an in depth understanding of the target market and technology used
Help provide information to resolve disputes and make tradeoffs
Assist with pre-sales where technical expertise is required

Planning

Prioritise and resolve technical problems and assist others with the same
Understand how the team’s work fits within the product roadmap
Ensure the prioritization of scope (including defects) is understood
Understand the development process and suggest improvements to it
Identify areas of technical risk in a feature and options to de-risk
Support opportunities to address technical debt as part of a release
Support the design process and ensure it complies with product architecture
Support planning as regards estimates, dependencies, risk areas, and sequencing tasks

Commercial Awareness

Proactively promotes ideas, opportunities and suggestions, (rather than reacting to events)
Assists in the evaluation of opportunities
Seeks to learn about the business, customers, the market, relevant operational costs
Asks questions to ensure own understanding of opportunities for commercial benefit or increased cost

Qualifications

Industry Specific

A degree or post graduate qualification in Computer Science or Software Engineering at 2:1 or above
Commercial experience working within software engineering
Experience of working with complex systems including but not limited to Java, JavaScript, React, HTML5 and CSS3
Experience of working with Cloud Infrastructure
Experience of working in a CI/CD development environment

Environment

Able to work effectively within a fast-paced, changing, revenue focused environment
Ability to work within a geographically distributed development team spread between multiple time zones and cultures
Solves cross-functional technical problems of highest complexity
Ability to take ownership and drive to resolution

Product / Technical

Understanding of contact center software and applications
Experience of working with cloud development with either Azure or AWS.
Development experience with Java
Knowledge of API development, particularly REST, and tools such as Postman
Experience of JavaScript frameworks such as React
Experience with leveraging JavaScript libraries as well as using package managers like NPM
Good understanding of web markup, including HTML5, CSS3
Experience of working with Java Spring frameworks
Advanced knowledge and experience of working with various debugging tools within Java, web dev tools and SQL environments.
Experience with software design and development in a test-driven environment
Experience with Agile development methodologies
Knowledge of behaviour driven development practices using technologies such as Cucumber
Experience of software automation tools such as Selenium.
Experience of working in both legacy and greenfield codebases.
Experience of writing clean, readable and maintainable code.
Knowledge of software performance testing and profiling tools
Experience of version control systems e.g. GitHub
Advanced knowledge of an IDE e.g., Eclipse, IntelliJ IDEA
Experience of continuous integration systems e.g. Jenkins, Harness
Advanced knowledge and understanding of software development life cycle methodologies.
Knowledge and understanding of RDBMS such as Oracle, SQL Server or Postgres
Knowledge of cross-browser compatibility concerns

Professional / Task

Able to work independently under general direction towards predetermined longer-term goals
Evidence of suitably complex requirements which have been designed by yourself
Able to troubleshoot and identify root cause of issues while liaising with engineering teams, support and end customers
Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues in order to meet Verint’s objectives
Experience of software development within a team
Understanding of software development life cycle methodologies
Passionate about customer success

Personal

Ambitious, motivated, eager to learn and demonstrate value
Passionate about customer success
Ability to follow process but to remain flexible in achieving project objectives
Good written and verbal communication skills
Good analytical and problem-solving skills
Able to perform under pressure and maintain attention to detail
Demonstrable examples of good work ethic
Able to pass a background check subject to local laws and legislation

Specific Qualifications & Accreditations

Desirable: