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Employee Relations Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

Bachelor’s degree in a related field preferred, 5+ years handling end-to-end discipline process, Further studies on labor relations advantageous, Experience in BPO industry advantageous, Strong computer skills, especially Microsoft 365.

Key responsabilities:

Oversee employee discipline review processes
Collaborate with leadership and legal counsel
Lead investigation of employee complaints
Represent company in labor-related meetings
Establish best practices for positive relations

DOXA Talent

51 - 200 Employees

See more DOXA Talent offers

Job description

Role Summary

The Employee Relations Specialist will oversee processes for review and resolution of employee discipline cases. They will also collaborate with leadership and legal counsel in terms of proposing and establishing employee relations policies.

WORK SCHEDULE: 6:00 AM – 3:00 PM Philippine Standard time, follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

Lead the investigation and evaluation of employee complaints and incident reports, provide recommendations, and move to resolution
Act as the main resource on current labor laws, review current practices to ensure compliance, and communicate and explain significant changes to employees as needed
Represent DOXA in labor-related negotiations or meetings
Supervise documentation and filing of employee relations issues
Conduct research and gather data on human resource policies, compensation regulation, and other employment and labor standards, evaluate precedents, and provide recommendations
Establish best practices and strategies for sustaining positive employee relations

Qualifications

A Bachelor’s degree in the related field is preferred
5 years and up handling end-to-end discipline process
Further studies on labor relations are an advantage
Background in a similar industry (BPO) is also an advantage
Experience in a multi-client environment
Strong computer aptitude, which includes expertise with Microsoft 365 applications
Excellent organization, oral and written communication skills
Analytical skills with particular attention to detail
Ability to function in an autonomous environment—independent worker, self-directed