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Customer Care Representative

fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Arizona (USA), United States

Offer summary

Key responsabilities:

  • Provide premium service to customers
  • Assist with phone, chat, email, and social media inquiries
TEKsystems logo
TEKsystems Large https://www.teksystems.com/
10001 Employees
HQ: Chicago
See more TEKsystems offers

Job description

Description

  • The Customer Care Rep 1 provides premium service and builds relationships with our customers through effective telephone, chat, email and social media correspondence.
  • Majority of calls will be discussing logistics of packages, returns and refunds, product questions and warranty questions.
  • Will also be assisting customers with product information, assistance with website navigation, and general questions


About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Web Navigation
  • Customer Service

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